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Resolve Reviews & Product Details - Page 2

Resolve Overview

What is Resolve?

Resolve is creating the future of agentic automation and orchestration for IT teams to drive resilience, agility, and innovation across the business. The Resolve platform gives IT and network operations teams time back to focus on strategic priorities with automation and orchestration capabilities that reduce alert noise by up to 80%, resolve incidents in minutes instead of hours, and scale operations efficiently. Forward-thinking global enterprises trust Resolve to drive operational efficiency and scale autonomous IT and network operations. Learn more at resolve.io.

Resolve Details
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Product Description

Organizations use Resolve Systems to automate IT operations, service management, network operations, cloud operations, discovery and dependency mapping, event management and remediation, and enterprise orchestration.


Seller

Resolve

Description

Resolve is redefining IT and network operations with an agentic automation and orchestration platform built for the Zero Ticket future. Our platform automates manual workflows to autonomously detect, diagnose, and resolve incidents before they impact the business. By transforming reactive workflows into proactive, self-healing systems, Resolve slashes ticket volume and alert noise by up to 90%, reduces MTTR from hours to minutes, and empowers IT teams to scale without increasing headcount. Trusted by some of the largest global enterprises, Resolve empowers IT teams to move from reactive firefighting to proactive transformation. Learn more at resolve.io

Overview Provided by:

Recent Resolve Reviews

Saurav S.
SS
Saurav S.Mid-Market (51-1000 emp.)
4.0 out of 5
"Best Operation Automation System"
Resolve is one its kind tool which has helped us in managing our end to end operations of our business. Creating the workflows of our old as well a...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"I Think Resolve is a very usefull tool."
I just finished my training, so I don't have any own projects at the moment. Most of all, I like the building block principle with which Resolve w...
SS
Sivakumar S.Mid-Market (51-1000 emp.)
4.0 out of 5
"Resolve Review from Sivakumar"
hi Team, this is Sivakumar from BT. we have started using the resolve from 6.0 version. Now we have upgraded to 6.5.0.8. Resolve automation spee...

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30 Resolve Reviews

4.5 out of 5
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30 Resolve Reviews
4.5 out of 5
30 Resolve Reviews
4.5 out of 5
G2 reviews are authentic and verified.
Lydia N.
LN
IT Manager
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Resolve?

With this easy to use system one is able to turn simple task to complex processes. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

This software as far as am concerned works effectively in my organization hence no dislikes for it, we love how work. Review collected by and hosted on G2.com.

Recommendations to others considering Resolve:

This software has helped us automate all our IT simple task to complex processes and we all love how it efficiently does that and by that i recommend it to others without a second thought. Review collected by and hosted on G2.com.

What problems is Resolve solving and how is that benefiting you?

This software allow to automate simple task to complex IT process. Review collected by and hosted on G2.com.

Anthony M.
AM
ICT manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Resolve?

I like the way this software is modified to provide human guided automatons to technical teams. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

This software is only ideal for IT engineers and technical team. Review collected by and hosted on G2.com.

Recommendations to others considering Resolve:

This is the most ideal software that provides real-time incident collaboration, and the ability to partially and fully automate processes. It is the best i have used and would highly recommend to corporate infrastructure. Review collected by and hosted on G2.com.

What problems is Resolve solving and how is that benefiting you?

We are trying to cut on time taken to make a remedy on a security solutions by our service desk operators by providing them with human guided automatons. Review collected by and hosted on G2.com.

Elizabeth M.
EM
IT Manager
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Resolve?

This software allows the transformation of simple tasks to complex processes hence improving IT. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

So far we have no dislikes for this software it delivers quality work. Review collected by and hosted on G2.com.

Recommendations to others considering Resolve:

This software has improved our work to quality one that's why we would be happy recommending it to anyone without second thought. Review collected by and hosted on G2.com.

What problems is Resolve solving and how is that benefiting you?

This software has made it possible to automate most of IT process from simple tasks to complex processes thus improving quality of service delivered. Review collected by and hosted on G2.com.

Naomi M.
NM
IT Manager
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Resolve?

This system has enabled automating simple IT tasks to complex processes. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

Since installing it it works efficiently with our system and therefore no dislikes to it. Review collected by and hosted on G2.com.

Recommendations to others considering Resolve:

Since we started using this system it work better efficiently and thus i wish you would try it and also tell a friend to tell the others. Review collected by and hosted on G2.com.

What problems is Resolve solving and how is that benefiting you?

It help in incidence response while on the other hand automating simple IT tasks to complex ones has be made possible. Review collected by and hosted on G2.com.

Nancy W.
NW
IT Specialist
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Resolve?

This software allows to turn simple task to complex processes in just no time. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

This software work best with us hence i have no dislikes for it. Review collected by and hosted on G2.com.

Recommendations to others considering Resolve:

I recommend this software to others because i have used it and it has benefited us a lot i hope it will work best with you as well Review collected by and hosted on G2.com.

What problems is Resolve solving and how is that benefiting you?

This software enables us to turn simple IT tasks to complex processes by automating them quickly. Review collected by and hosted on G2.com.

Salome W.
SW
IT Specialist
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Resolve?

This software has quickened response and remedy, automation of orchestrate across IT silos. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

No dislike for this software we are enjoying its work. Review collected by and hosted on G2.com.

Recommendations to others considering Resolve:

This software works best in any environment and thus i recommend it for use by anybody. Review collected by and hosted on G2.com.

What problems is Resolve solving and how is that benefiting you?

This software provides maximum incident response and enables automation of simple tasks to complex processes. Review collected by and hosted on G2.com.

Richard N.
RN
Information Technology Manager
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about Resolve?

Reporting technical and security issues and also tracking them. It is aso automated and well organised response at a rapid rate. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

Great software I don't see any of its negativity. Review collected by and hosted on G2.com.

Recommendations to others considering Resolve:

able to easily select tasks for resolution. Once you get it you will love it. Review collected by and hosted on G2.com.

What problems is Resolve solving and how is that benefiting you?

Cutting down incident response time for saving time thus increased productivity. Review collected by and hosted on G2.com.

eliud m.
EM
IT Manager
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Resolve?

The fact that simple tasks can be automated from to complex processes. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

Updating this software to the new trends they invent in the market to meet new demands. Review collected by and hosted on G2.com.

Recommendations to others considering Resolve:

I recommend this software to people willing to turn their simple tasks to complex processes. Review collected by and hosted on G2.com.

What problems is Resolve solving and how is that benefiting you?

automating all my IT. Turning simple Review collected by and hosted on G2.com.

salim b.
SB
IT Specialist
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Resolve?

The system helps in automating simplest tasks to complex processes.Rest easy with enterprise-class compliance & governance. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

Nothing so far has come up negative about this system Review collected by and hosted on G2.com.

Recommendations to others considering Resolve:

I recommend this software to individuals willing to turn their ideas to better one Review collected by and hosted on G2.com.

What problems is Resolve solving and how is that benefiting you?

The system has enabled Automate all of IT with the Resolve platform. Review collected by and hosted on G2.com.

ME
information Technology Staff
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Resolve?

Resolve Systems has automated responses and risk management features which make it more organized in responding to cases.

Also tracking of issues is easy and reporting. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

Unpredictive and slow at times not as expected, though its services are fine. Review collected by and hosted on G2.com.

Recommendations to others considering Resolve:

You have to use this software friends as it has the ability to give you automated and well-organized responses at a reduced cost. Review collected by and hosted on G2.com.

What problems is Resolve solving and how is that benefiting you?

Reporting technical and security issues and also tracking them.

Also useful in organized responses. Review collected by and hosted on G2.com.