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Postcoder Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Postcoder, enhancing workflow with reliable and straightforward integration. (37 mentions)
Users value the fast and reliable API integration of Postcoder, enhancing their experience with straightforward functionality. (17 mentions)
Users value the excellent customer support, noting their helpfulness and responsiveness to queries and issues. (16 mentions)
Users find Postcoder's implementation ease exceptional, with straightforward setup and user-friendly documentation enhancing their experience. (16 mentions)
Users praise the easy integrations offered by Postcoder, enhancing functionality across various platforms effortlessly. (14 mentions)
Users feel that Postcoder is expensive compared to similar services and wish for more affordable pricing options. (9 mentions)
Users face pricing issues with Postcoder, including complex billing and credit management, leading to confusion. (7 mentions)
Users find the insufficient information frustrating, especially regarding documentation and credit management issues. (5 mentions)
Users highlight cost issues with Postcoder, particularly around credit limits and payment setup complexities. (4 mentions)
Users are frustrated with the credit system issues, including payment method changes and unclear usage monitoring. (4 mentions)

47 Postcoder Reviews

4.7 out of 5
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47 Postcoder Reviews
4.7 out of 5
47 Postcoder Reviews
4.7 out of 5

Postcoder Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Insurance
EI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Postcoder?

Simple to integrate, clean verified addresses, easy to use for our end users. Helpful and quick responses from the support team. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Certain datasets like the Eircode directory have limitations as to their trial usage that limits the amount of time development teams can have to integrate and test. There really should be a means to have unlimited development access to data and APIs without credit usage for those that have a production license. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

We're glad to hear that you find Postcoder simple to integrate and easy to use for your end users. We strive to provide helpful and quick support to all our customers. We do understand your concerns about limitations on trial usage for certain datasets. Some datasets have licensing requirements that prevent us from offering unlimited trial or development usage. We will take your feedback on this into consideration as we continue to improve our services, particularly for users in the development phase. Many thanks for taking the time to leave a review.

BB
IT Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Postcoder?

Had really good customer support. After starting the trial I was contacted to understand our use case but was not pushed for a sale. We didn't need any support as the API documentation was sufficiently detailed. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

I would prefer a more straightforward per lookup billing to the credit based system. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

Hi Ben, thanks for taking the time to leave a review. We're glad to hear that you had a positive experience with our customer support and found our API documentation helpful. We appreciate your feedback about the credits system, and we will take it into consideration for future improvements.

Verified User in Electrical/Electronic Manufacturing
AE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Postcoder?

Very easy to integrate. I intitally used Postcoder for an internal system to speed up address entry. We also use it on our customer service website for service requests. Customer service is great and since its been set up its worked flawlessly. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Somtimes I receive higher than normal usage emails, this isn't so much of a problem and good to know if it was extremely high. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

We're glad to hear that you find Postcoder easy to integrate and that it has been working flawlessly for your internal system and customer service website. If you'd like to change the trigger for receiving high usage alert emails this can be done in the Postcoder admin area: click Account Settings > Alerts. Please get in touch with sales@alliescomputing.com if you'd like assistance with this.

Many thanks for taking the time to leave a review.

Verified User in Environmental Services
UE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
Rating Updated ()
What do you like best about Postcoder?

Fast lookups, well maintained and up to date. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Nothing to say here really, for us it does what it says on the tin. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

Hi, thanks for your comments, we're pleased to hear you find Postcoder useful and are making the most of all the different features - indeed we do offer an IP to geo endpoint - I'll link to the docs below. Sorry to hear you've had issues with autotop-up. We hope to have resolved those recently but if you encounter any more issues please get in touch with out Support team on support@alliescomputing.com who will be happy to help. Many thanks again for taking the time to leave a review.

See how Postcoder improved
CF
Employment Vetting Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Postcoder?

Very easy to use and easy implement via integration and the response time when using the tool in real world applications is quick, effective and accurate. Customer support is very informative and quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Nothing, the platform performs perfectly. Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

Hi Craig, thanks for taking the time to leave a review. We're delighted to hear that Postcoder is performing perfectly for you and solving the problem of providing accurate postal information for DBS checks. Our team is committed to providing easy integration and fast, effective support. Thank you for choosing Postcoder!

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Postcoder?

Easy to use API that's fast and reliable, reasonable pricing. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Email alerts for increases in usage can be overzealous (e.g. alert because a site has used 10 lookups in one day instead of the usual 1 or 2 lookups). Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

We're very pleased to hear that you find our API easy to use and reliable, and that it has been beneficial for your clients. We appreciate your feedback about the email alerts - we'll take it into account as we refine our notification system.

In the meantime, email alerts can be updated in the Postcoder Admin Area if you wish, follow Account Settings > Alerts to customise the trigger point for receiving high usage alerts. Please get in touch with our Sales team sales@alliescomputing.com if you need assistance with this.

Many thanks for taking the time to leave a review!

WM
IT Operations Director
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Postcoder?

The dashboard is a clean dashboard, clearly shows the usage of the credits. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

The date selection of the usage dashboard is not that intuitive, it took me a couple of goes to work out how to select a start and end date, but that may be just me.

Also, the show all requests drop down seems to be showing all the same requests for each category i.e. if I select adress lookup and then select bank validation, the daily numbers are the same - then the daily numbers are the same for the other categories such as email validation, OTP validation etc. Review collected by and hosted on G2.com.

Response from Garrie Clayton-Flatt of Postcoder
Original

Hi Will, many thanks for your feedback. Your comments really helps us to continually improve our services, so are very much appreciated.

Edit - 31/05/2024: Hi Will, you will be pleased to hear we have now resolved the issue around the usage categories within the admin area. Please do feel free to contact me direct at garrie.clayton-flatt@alliescomputing.com should you wish to discuss this further or if you have any further comments regarding the admin area.

JC
Administrator
Maritime
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Postcoder?

ease of use and simple layout. the overall system is very good and fits the requirments of our company perfectly Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

can feel a bit limited in options but this is mainly due to the size of our business and teh comparison of what we use to the offers being sold on thewebsite Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

Hi Jack, thanks for taking the time to leave a review. We're glad to hear that you find Postcoder easy to use and that it fits the requirements of your company well. If you'd like to explore additional Postcoder features, feel free to get in touch with our Sales team (sales@alliescomputing.com) who would be delighted to get you up and running.

Stuart T.
ST
Head of Technology
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Postcoder?

Ease of use and the fact we dont get any issues Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

None that am aware of altough discount woudl eb a benifit Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

Hi Stuart. We're glad to hear that you find Postcoder easy to use and reliable! Many thanks for taking the time to leave us a review.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Postcoder?

The excellent API documentation. They have an extensive range of API services available and the implementation is easy with their accurate documentation Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

I've never liked the credit package model, having to buy a specific amount of lookups in advance. A pay for what you use monthly billing cycle would be far better Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

Thank you for the positive feedback on our API documentation and services, we're particularly pleased to hear you find our documentation accurate and useful. We appreciate your input on the credit package model and will consider it for future enhancements. We do have a monthly billing option, with a fixed amount of credits per month and excess use available. Please get in touch with our Sales team and they will be happy to help you get on a plan that best meets your needs. Thank you for taking the time to leave a review.