Nothing unfortunately, product and service went down hill over 11 years as a customer Review collected by and hosted on G2.com.
We were a loyal Point2Agent client for over 11 years. In the last couple of years we had repeated problems with not receiving email notifications for new leads. We complained and it was eventually fixed after several weeks, but we received no apology or compensation for the hundreds of leads we lost and they tried to blame the problem on us, suggesting we send spam and that had caused us to not receive their emails (?). We don't send spam, we have an excellent sender reputation and don't use Point2 to send any emails, so there is no way they would know what emails we are sending anyhow. When we pointed this out they could not give any clear technical explanation and clearly did not know what they were talking about.
Exactly the same thing then happened again, causing us to miss even more leads and we were given the same opaque excuse. When we complained more forcefully they simply decided to close our account completely and kicked us off their platform altogether. They used the excuse that we are not a "licensed broker", even though we are a transaction broker and fulfil all legal and licensing requirements in the jurisdiction in which we promote properties. They also hadn't had a problem with this position for the previous 11 years we had already been a customer. Review collected by and hosted on G2.com.
It is a web-based tool for real estate sellers. It has great features for online marketing, local advertising and much more. It has the ability to manage calendar, contacts, emails and best of all it manages the property. It is easy to use and the information provided was clear. It helps us to do blogs as well as set clients for additional marketing. It provides all detailed information to buyers. Review collected by and hosted on G2.com.
It had an issue with linking our domain and give error messages which may disable account. Agents must be trained to get more websites regarding this. Many consumers are unaware of this website. It has a syncing error between mobile and Pc. This lacks many features that new websites have. Review collected by and hosted on G2.com.
The best software that makes my Monday morning go smooth. Takes care of all the tasks starting from assigning work till all the budget records and results. Easy to understand and use. Review collected by and hosted on G2.com.
Can make the interface better. Needs to add more personalized features that can be assigned to other members of the team, There are so many software available in the market, this one has to compete to stay on top. Review collected by and hosted on G2.com.
It has so far helped in building our excellent real estate website. Apart from that it makes our website to be more visible to potential customers that search the internet in our target markets. It also gives us comprehensive analytics on behavior of site visitors. Review collected by and hosted on G2.com.
It needs special training to get the most out of the agent website. Review collected by and hosted on G2.com.
Point2Agent provides its end users with a simple experience without seeming barebones. Review collected by and hosted on G2.com.
Syncing between mobile and pc does not always occur on time or with complete accuracy. Review collected by and hosted on G2.com.
The interface has improved significantly over time, however, the templates are still limiting. Review collected by and hosted on G2.com.
I did not have good customer service experience with Point2Agent. I had issues with linking my domain but it kept giving me an error message. I subsequently disabled my account. Review collected by and hosted on G2.com.
It Is not that expensive, i have more control of my clients. Review collected by and hosted on G2.com.
This software is very similar to others to other, but it could be much better if you guys use more tools that are easier to use. Review collected by and hosted on G2.com.