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PHP CRM Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the extensive features of PHP CRM, making it ideal for managing customer relationships on a budget. (3 mentions)
Users appreciate the affordable pricing of PHP CRM, which offers valuable features even in its free version. (2 mentions)
Users value the comprehensive customer management features of PHP CRM, aiding effective control and workflow improvement. (2 mentions)
Users appreciate the easy customization of PHP CRM, allowing them to adapt it perfectly to their business needs. (2 mentions)
Users appreciate the flexibility and customization of PHP CRM, enabling tailored solutions for their unique business needs. (2 mentions)
Users find the high complexity of PHP CRM's advanced features challenging, hindering the overall user experience. (2 mentions)
Users face incomplete information in PHP CRM, making it difficult to efficiently manage and prioritize tasks. (2 mentions)
Users report performance issues with PHP CRM, especially when handling larger datasets that slow down operations. (2 mentions)
Users face feature issues due to redundancy and lack of detailed performance analysis in PHP CRM. (1 mentions)
Users find the limited customization of PHP CRM hampers their ability to tailor the system to specific needs. (1 mentions)

Top Rated PHP CRM Alternatives

11 PHP CRM Reviews

4.6 out of 5
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11 PHP CRM Reviews
4.6 out of 5
11 PHP CRM Reviews
4.6 out of 5

PHP CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
B
DevOPS - Linux System Administrator
Mid-Market (51-1000 emp.)
"Transforming Our Workflow: A Game-Changer for CRM"
What do you like best about PHP CRM?

What impresses me most in PHP CRM is the flexibility and the extent of customization it allows. The fact that we can modify this software according to our peculiar business needs is a great help. The interface is so friendly that any new and old user can navigate easily through it. Also, it is a great facility that extends our capability for workflow improvement because on top of the ones we have, easily we can add modules to help in increasing efficiency. Moreover, it comes with community support and documentation, which is splendid and has helped us to face problems faster. In short, this is very wonderful software for controlling customers more effectively. Review collected by and hosted on G2.com.

What do you dislike about PHP CRM?

One thing I really do not like about PHP CRM is the setup for some of its advanced features, which can be truly complex, especially to users who may not be technical. Second, the generally very user-friendly interface has areas where a more modern design could be achieved, and better responsiveness. And last but not least, there can be more performance issues with larger datasets eventually slowing operations down. Generally, this is a powerful tool, but these are areas that need more work. Review collected by and hosted on G2.com.

AR
Senior Sales Strategist
Consumer Services
Small-Business (50 or fewer emp.)
"Maximise customers and growth opportunities"
What do you like best about PHP CRM?

I want to mention that even the free version is quite rich in features and options; I can work with leads, contacts, and simple sales funnels. The self-hosted nature also offer me the feeling of security that all my data is store on my own server. Review collected by and hosted on G2.com.

What do you dislike about PHP CRM?

It appears overcrowded and unarranged on the dashboard. Relevant information, such as appointments and open issues, get buried under piles of data. This makes it challenging to manage my tasks well and ensure that the most important tasks are accomplished on time. Review collected by and hosted on G2.com.

AA
Market Research Analyst
Hospital & Health Care
Mid-Market (51-1000 emp.)
"Collect data and drive meaningful conclusions"
What do you like best about PHP CRM?

Firstly, I have found that PHP CRM offers an astonishing number of features for incorporation into a development project. It appears as a dream tool for a small business on the limited budget of owning a business as this program unites all the key aspects of the customer management in one place. Review collected by and hosted on G2.com.

What do you dislike about PHP CRM?

One drawback is the redundancy incurred when the opportunity is analyzed to the point of diving into specific data points or detailed reports. One unfavorable implication of this system is that it fails to give detailed results that we need in analyzing the performance of our sales funnel. Review collected by and hosted on G2.com.

Kinal N.
KN
Sr. Web Developer
Small-Business (50 or fewer emp.)
"Evaluating the Efficiency and Functionality of PHP-Based CRM and CMS Solutions"
What do you like best about PHP CRM?

Customization and Flexibility,

Open Source Availability,

Cost-Effectiveness,

Integration Capabilities,

Scalability,

Security Review collected by and hosted on G2.com.

What do you dislike about PHP CRM?

Complexity of Customization,

Maintenance and Updates,

Security Vulnerabilities,

User Experience Variability Review collected by and hosted on G2.com.

NIMISH G.
NG
Director Program Management Office
Small-Business (50 or fewer emp.)
"Perfect CRM to manage important company operations end-to-end"
What do you like best about PHP CRM?

This CRM is highly feature rich, very economically priced, and helps in managing the any companies daily important operations end-to-end. Review collected by and hosted on G2.com.

What do you dislike about PHP CRM?

AI should be integrated in this CRM to make it future ready. Review collected by and hosted on G2.com.

Manish Sri Sai Surya R.
MR
Research Assistant
Mid-Market (51-1000 emp.)
"Only way to optimize work"
What do you like best about PHP CRM?

strong community support is one of the major thing which is unique to PHP CRM compared to others Review collected by and hosted on G2.com.

What do you dislike about PHP CRM?

performance issues and security issues in the PHP CRM are a major concern Review collected by and hosted on G2.com.

MM
Solutions Architect
Mid-Market (51-1000 emp.)
"A simple PHP based CRM for customer and billing management (self-hosted)"
What do you like best about PHP CRM?

Besides being free, it is customizable too - if you know PHP, that is. It is self-hostable an if you don't know PHP, the company offers development services too. The ready RESTful APIs are really handy too. Review collected by and hosted on G2.com.

What do you dislike about PHP CRM?

The UI can be worked on and made to look a lot better. Review collected by and hosted on G2.com.

Mayank G.
MG
Owner
Small-Business (50 or fewer emp.)
"They Provide Best Self Hosted CRM"
What do you like best about PHP CRM?

You will get everything in a single place, user management, accounting, and Marketing options will mail and SMS, Multiple Language, and currency support, API Integration option Review collected by and hosted on G2.com.

What do you dislike about PHP CRM?

I don't find anything to dislike, they give all features at a very low cost, and timely updates also. The support system is very good, quick response and solve your query Review collected by and hosted on G2.com.

Rashmi R.
RR
Web Developer
Small-Business (50 or fewer emp.)
"Best PHP"
What do you like best about PHP CRM?

PHP CRM is developed according to the organization's needs and it will have everything in a single place, user management, accounting, and Marketing options. It also has inbuilt email functionality with Multiple languages and currency support. We can also integrate various APIs into the CRM to add new features and functionalities. Review collected by and hosted on G2.com.

What do you dislike about PHP CRM?

Unlike any other CRMs, PHP CRMs are custom made so there are no dislikes in that, in fact, it is tailored specifically to your need. Review collected by and hosted on G2.com.

DD
Pega Developer
Mid-Market (51-1000 emp.)
"Perfect CRM For My Business"
What do you like best about PHP CRM?

I like this PHP CRM because the CRM is excellent, and the support is excellent. I’m glad to buy this CRM. Keep it up for this work. Review collected by and hosted on G2.com.

What do you dislike about PHP CRM?

The purchasing process is a little bit longer. It's my point of view. Review collected by and hosted on G2.com.

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PHP CRM