(14)
4.9 out of 5
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Oracle Utilities Customer Care and Billing Solutions
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Oracle Utilities Customer Care and Billing Solutions Features
What are the features of Oracle Utilities Customer Care and Billing Solutions?
Operations
- Customer Information Tracking - Utilities' CIS
- Payment Customization - Utilities' CIS
- Employee Training - Utilities' CIS
Customer Management
- Customer Service - Utilities' CIS
Oracle Utilities Customer Care and Billing Solutions Categories on G2
Filter for Features
Operations
ERP Functionality - Utilities' CIS | Mimics ERP software functionality to provide utility companies with streamlined business management tools | Not enough data | |
Customer Information Tracking - Utilities' CIS | Monitors and collects customer usage and payment information and activitiy 10 reviewers of Oracle Utilities Customer Care and Billing Solutions have provided feedback on this feature. | 93% (Based on 10 reviews) | |
Payment Customization - Utilities' CIS | As reported in 10 Oracle Utilities Customer Care and Billing Solutions reviews. Provides flexible or customizable pricing rates and options | 93% (Based on 10 reviews) | |
Industry Adaptation - Utilities' CIS | Provides the capability for systems to adapt to or evolve with changes in industry, market, and energy/utility devices | Not enough data | |
Employee Training - Utilities' CIS | As reported in 10 Oracle Utilities Customer Care and Billing Solutions reviews. Provides the means to educate, train, and empower utility company employees upon implementation of the system | 90% (Based on 10 reviews) |
Customer Management
Customer Service - Utilities' CIS | Based on 10 Oracle Utilities Customer Care and Billing Solutions reviews. Facilitates the provision of exceptional customer service | 90% (Based on 10 reviews) | |
Social Media Integration - Utilities' CIS | Integrates with or supports social media channels for customer engagement | Not enough data | |
CRM Functionality - Utilities' CIS | Mimics CRM software functionality to provide utility companies with streamlined customer relationship management tools | Not enough data |
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