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4.9 out of 5
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OpenText ZENworks Service Desk
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OpenText ZENworks Service Desk
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2 OpenText ZENworks Service Desk Reviews
4.5 out of 5
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UH
Verified User in Higher Education
Enterprise(> 1000 emp.)
What do you like best about OpenText ZENworks Service Desk?
The system lets us employees submit service requests in a central location, and it takes a lot of the "running around" out of the equation. If we use it right, then the amount of time that we spend having to deal with IT problems is greatly dimisned, and that means that I am much more productive. Review collected by and hosted on G2.com.
What do you dislike about OpenText ZENworks Service Desk?
Well, it's a really good product, lots of good features, but I think that The learning curve is a little steeper than I would like, but once you get it down it's really intuitive. I would like it see it be a touch more user friendly. Review collected by and hosted on G2.com.
DC
Debbie C.
Teaching Assistant
Mid-Market(51-1000 emp.)
What do you like best about OpenText ZENworks Service Desk?
The windows are easy to navigate and its designed to help any business Review collected by and hosted on G2.com.
What do you dislike about OpenText ZENworks Service Desk?
It gives too many options for the inexperienced user Review collected by and hosted on G2.com.
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