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Top 10 Loop HQ Alternatives & Competitors

Loop HQ is not the only option for Shared Inbox Software. Explore other competing options and alternatives. Other important factors to consider when researching alternatives to Loop HQ include reliability and ease of use. The best overall Loop HQ alternative is Zendesk Support Suite. Other similar apps like Loop HQ are Freshdesk, Fin by Intercom, HubSpot Service Hub, and Brevo Marketing Platform. Loop HQ alternatives can be found in Shared Inbox Software but may also be in Help Desk Software or Live Chat Software.

Best Paid & Free Alternatives to Loop HQ

Zendesk Support Suite
Freshdesk
Fin by Intercom
HubSpot Service Hub
Brevo Marketing Platform
Front
Podium
Tidio

Top 10 Alternatives to Loop HQ Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Loop HQ stacks up to the competition and find the best product for your business.

Zendesk Support Suite

By Zendesk

(6,223)4.3 out of 5

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

Categories in common with Loop HQ:

Shared Inbox

See all Zendesk Support Suite reviews

Freshdesk

By Freshworks

(3,552)4.4 out of 5

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

Categories in common with Loop HQ:

Shared Inbox

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Fin by Intercom

By Intercom, Inc.

(3,455)4.5 out of 5

Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Agent. Fin speaks just like your best agents. It generates answers using multiple sources to deliver consistent, accurate, context-aware responses in your brand's tone of voice. It asks clarifying questions and responds with empathy—ensuring every customer feels heard and helped. Fin handles complex customer requests—like refunds, identity verification, or account changes—by connecting directly to your data sources and third-party systems. It retrieves and updates information to deliver personalized, conversational resolutions quickly and efficiently. Fin works in any language, across any channel, 24/7. From email and live chat to phone, SMS, and social, Fin responds instantly with personalized support in your customer's preferred language—delivering incredible service anytime, anywhere.

Categories in common with Loop HQ:

Shared Inbox

See all Fin by Intercom reviews

HubSpot Service Hub

By HubSpot

(2,544)4.4 out of 5

Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.

Categories in common with Loop HQ:

Shared Inbox

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Brevo Marketing Platform

By Brevo

(2,358)4.5 out of 5

Easily manage your marketing campaigns, transactional emails, and SMS messages all in one simple and powerful platform.

Categories in common with Loop HQ:

Shared Inbox

See all Brevo Marketing Platform reviews

Front

By Front App

(2,299)4.7 out of 5

Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

Categories in common with Loop HQ:

Shared Inbox

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Podium

By Podium

(1,953)4.6 out of 5

Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.

Categories in common with Loop HQ:

Shared Inbox

Get a quote

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Tidio

By Tidio

(1,754)4.7 out of 5

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Categories in common with Loop HQ:

Shared Inbox

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LiveAgent

By QualityUnit

(1,513)4.5 out of 5

LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

Categories in common with Loop HQ: