Vicki M.
"eThink provides exceptional service and training over the long-haul"
What do you like best about Open LMS?
eThink has worked with us since 2014, to provide the best user experience possible for our students and faculty. eThink Moodle is fully integrated with our back-end systems allowing for daily sync of all data. Their response time and attention to every ticket has only improved over the years. eThink continuously supports our customization which has had positive impact on student access to resources and tools to support their success.
The eThink support staff consistently provides excellent service when responding to help tickets. Their attention to detail, their knowledge of best practices and how others have used tools in unique applications to meet new campus needs, the advice on +/- ratings on plug-in tools, as well as textbook integrations and other products have saved us time and effort over the years. After working with and managing 3 LMS products over the past 19 years, I can state that eThink is the best hosting and support group I have ever encountered.
We have been able to add several plug-ins which link Hoonuit (formerly Atomic Learning), Respondus (lock down browser), text book plug-ins. Yet eThink also has cautioned us to not use products where they have seen major problems - i.e. textbook plug-in which are not properly secured or have failed for other uses. Review collected by and hosted on G2.com.
What do you dislike about Open LMS?
There really isn't anything I dislike about eThink or the employees I have worked with since 2014. They have consistently improved service and resources. Review collected by and hosted on G2.com.
Hi Vicki,
Thank you so much for your kind words and detailed response! We're so happy to hear all the wonderful feedback of our service over the years. Thank you so much for being a loyal Moodle by eThink client!
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.