Security and privacy of learner environment and Reliability of the platform Review collected by and hosted on G2.com.
There have been a few features that were not available or did not work the way I would have liked. Review collected by and hosted on G2.com.
Lambda has been an excellent partner for us through our process of moving from an old, poorly used system to Totara. They have had prompt, effective service support. The onboarding experience and 1 to 1 education was fantastic and they have helped us with all our challenges, concerns and been super friendly and responsive while doing it. I have made good use of the additional Totara Academy which has really helped as well. Extra webinars and timely messages really helped also. Review collected by and hosted on G2.com.
Lambda is based on the West Coast which sometimes made working with East Coast time a challenge. However, they were very flexible and even assigned a support agent to us from the East Coast. Review collected by and hosted on G2.com.
Quick response, comfortable discussing any issues, good Moodle knowledge Review collected by and hosted on G2.com.
Lambda has been great. I don't have any concerns and have been using Lambda for many years. Review collected by and hosted on G2.com.
The primary feature of the suite is simple to learn. The support is excellent. Review collected by and hosted on G2.com.
Specific functions and asks will require coding and not for the average user. The suite is purely an LMS, so you cannot expect to use it as an interactive website. Review collected by and hosted on G2.com.
The Support Team is great. They are very supportive and five prompt replies Review collected by and hosted on G2.com.
That there are many technical professionals who work with us and for each slightly complicated issue we have explain what was done in our platform from the scratch. It takes hours some times. It would be great if they have some notes about the platform available for related features.
The other thing is functionality. With developing of other LMSs it is getting more and more challenging to keep the platform up-to-date from user experience perspective (for learners is is too challenging to learn, for admins it is too complicates and time consuming to set everything up). Review collected by and hosted on G2.com.
This is a small team who puts in the effort to know their clients and their clients' businesses deeply enough to help them find solutions that work. Review collected by and hosted on G2.com.
Moodle is an open platform, that was developed years ago, and it does not always bend easily to address every requirement. so workarounds are sometimes needed. Review collected by and hosted on G2.com.
Lambda has knowledgeable staff that responds promptly to urgent requests as well as low-priority requests. Every answer is respectful and helpful. Review collected by and hosted on G2.com.
I have no complaints. They have been helpful in every situation over the last three years. Review collected by and hosted on G2.com.
I like the functionalities on reporting. The company I work at has multiple layers and structure, and we have to run reports on many organizations internally and externally. Lambda is able to meet those requirements.
The support team is amazing, I can reach out to them with any questions I have and expect an answer within two business day. Review collected by and hosted on G2.com.
Time to load reports and filters is one of the down sides from my experiences.
couple different blocks and reports were created for us to utilize, but the time it takes to load the filters and to load the reports is less than ideal. Review collected by and hosted on G2.com.
I've been working with Lambda for six years. They provide the absolute best support service of any tech company I've ever encountered. I had worked with two other LMS services prior and there is no comparison. Issues, which are very rare with Lambda, are dealt with quickly, communications are always clear and easy to follow, and the attitude is friendly (you will never feel like you've asked a stupid question). My organization uses Moodle, particularly for the security it offers; Lambda staff know the platform very well and suggest ways to optimize our use. We also use Zoola, Lambda's analytics tool, for reporting purposes; it's very flexible and its capabilities seem to be constantly expanding. Review collected by and hosted on G2.com.
Lambda is really invested in its customers and sometimes gets in contact with our organization a little too often to see what we need. Not really complaining. It's just weird! Review collected by and hosted on G2.com.