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InsightConnect Reviews & Product Details

InsightConnect Overview

What is InsightConnect?

Orchestration and automation to accelerate your teams and tools

InsightConnect Details
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Product Description

Orchestration and automation to accelerate your teams and tools


Seller

Rapid7

Description

Rapid7 is a service provider of security analytics and automation solutions, renowned for its comprehensive suite of products designed to ensure comprehensive security and effective incident detection across various environments. At the forefront is its Insight platform, which encompasses solutions such as vulnerability management, application security, and SIEM (Security Information and Event Management), all driven by advanced analytics and a deep understanding of current threat landscapes. Rapid7's approach is characterized by deep integration, allowing teams to comprehensively assess, monitor, and mitigate risks continuously, enhancing overall security infrastructure. Rapid7’s services are tailored to a wide range of industries, helping organizations of all sizes fortify their defenses against constantly evolving security threats. You can learn more about their solutions and services at [https://www.rapid7.com](https://www.rapid7.com).

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Recent InsightConnect Reviews

Himanshu K.
HK
Himanshu K.Enterprise (> 1000 emp.)
2.5 out of 5
"Good but not great"
Its good, its not the best. it has a lot of potential to improvise.
Verified User
I
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"R7 Insisght review"
Out of the box functionality. Easy , straight forward setup
Aditya M.
AM
Aditya M.Enterprise (> 1000 emp.)
4.5 out of 5
"Automation at its best !! Simple And Powerful Automation Platform."
The numerous out-of-the-box connectors with different services and platforms. Because of the customization, you can do almost whatever you want and...

InsightConnect Media

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5 InsightConnect Reviews

4.0 out of 5
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5 InsightConnect Reviews
4.0 out of 5
5 InsightConnect Reviews
4.0 out of 5

InsightConnect Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons
G2 reviews are authentic and verified.
Himanshu K.
HK
IT Security Operations Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about InsightConnect?

Its good, its not the best. it has a lot of potential to improvise. Review collected by and hosted on G2.com.

What do you dislike about InsightConnect?

I have been using insightconnect for about a year now. I am a security engineer and in a small security team where automation is priority where possible. unfortunately I had high hopes with insightconnect, it has some good workflow but usually they dont work, sometimes it needs the plugins updating which needs to be done manually and it is a great deal of a task to update the plugins manually inside a workflow. it asks for a lot of admin efforts and it is definitely not for someone who doesnt have extensive knowledge of security automation already (which in my opinion destroys the purpose of buying such a product, doesn't it?) It is a nightmare to build a workflow from scratch because both Rapid7 documentation and support team will not be able to help you (or at least that's what happened with me in a number of instances). Review collected by and hosted on G2.com.

What problems is InsightConnect solving and how is that benefiting you?

I hoped it would solve a lot of problems for us and help us move forward with SOAR. unfortunately there are many limitations to this tool, documentation is not comprehensive, it requires a lot of administrative efforts and R7 support is not pretty good solving your automation goals when you seek help. Review collected by and hosted on G2.com.

Aditya M.
AM
Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about InsightConnect?

The numerous out-of-the-box connectors with different services and platforms. Because of the customization, you can do almost whatever you want and automate the mundane. Finally, it's Rapid7, so you know you'll get excellent service. Connect itself is in reality smooth to use, and provides fee from day one. It became very smooth to expose the fee to the board. Review collected by and hosted on G2.com.

What do you dislike about InsightConnect?

The user-friendliness could be enhanced. Make sure you or someone on your team knows at least one scripting language well, as specified in the overall experience and depending on how customized your workflows must be. Plugin updates can also take a long time. Review collected by and hosted on G2.com.

Recommendations to others considering InsightConnect:

This solution is simple to set up and then integrate with a variety of other solutions via plugins (ticketing systems, EDR solutions, open-source intelligence platforms, firewalls, etc). Depending on the results you want from a SOAR solution, you may require a lot of customization, which is where scripting knowledge comes in. In our context, this is true, and because my understanding of this area is limited, it will take some time to completely operationalize our intended procedures. Review collected by and hosted on G2.com.

What problems is InsightConnect solving and how is that benefiting you?

InsightConnect - SOAR is helping manage customer relations in a better way & automate business processes.

Benefits of this solution:-

Improve customer relations/service

Improve business process agility

Create internal/operational efficiencies

Improve business process outcomes

Improve compliance & risk management

Drive innovation

Improve business process outcomes

Create internal/operational efficiencies Review collected by and hosted on G2.com.

Robert M.
RM
Network Administrator - Level 2 Technician
Primary/Secondary Education
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about InsightConnect?

I love how many integrations it has and how more are added over time. It is extremely feature-rich and our organization has just scratched the surface of implementation. Review collected by and hosted on G2.com.

What do you dislike about InsightConnect?

Having a clear vision for InsightConnect usage is a must and our organization doesn't have a clear vision for it's usage. It lacks integrations with Google Chat. Review collected by and hosted on G2.com.

What problems is InsightConnect solving and how is that benefiting you?

Threat intel has been the biggest benefit for us so far! We've been able to automate repetitive security actions with InsightConnect. We've got our AD and LDAP integrated. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about InsightConnect?

Out of the box functionality. Easy , straight forward setup Review collected by and hosted on G2.com.

What do you dislike about InsightConnect?

Support lacking for specific queries, breadth of use-cases Review collected by and hosted on G2.com.

What problems is InsightConnect solving and how is that benefiting you?

Streamlining response/remediation process - enhancing efficiency, accuracy and redeeming time. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about InsightConnect?

Ability to integrate with MS Teams/Slack to allow for interaction with systems while on the go. Review collected by and hosted on G2.com.

What do you dislike about InsightConnect?

Could include a reporting option, although most of the useful metrics are available via widget. Review collected by and hosted on G2.com.

What problems is InsightConnect solving and how is that benefiting you?

Automation, Automation, Automation. We are able to streamline onboarding/offboarding, isolate devices that have been compromised, kick-off workflows/tasks from anywhere via Teams/Slack integrations, Powershell/Python script support to help close any gaps due to no existing plug-ins... Review collected by and hosted on G2.com.