IBM Robotic Process Automation (RPA) Pros and Cons

IBM Robotic Process Automation (RPA) Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the AI capabilities of IBM RPA, significantly enhancing their automation intelligence and efficiency. (1 mentions)

Users appreciate the intuitive drag-and-drop interface, enabling easy bot creation for both technical and non-technical team members. (1 mentions)

Users praise the intuitive drag-and-drop interface, facilitating seamless bot creation for all team members. (1 mentions)

Users value the intuitive drag-and-drop interface, making IBM RPA accessible for both technical and non-technical team members. (1 mentions)

Users benefit from the intuitive drag-and-drop interface, making bot creation accessible for all team members. (1 mentions)

Users find the difficult setup of IBM RPA to be time-consuming and require considerable technical expertise. (2 mentions)

Users find the costs prohibitive, especially when considering the time-consuming initial setup compared to competitors. (1 mentions)

Users find that some advanced integration features require technical knowledge, making initial setup time-consuming. (1 mentions)

Users find that advanced features require technical expertise, which can complicate initial setup and integration processes. (1 mentions)

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Victor F.

Developer Analyst RPA Jr.

Enterprise (> 1000 emp.)

5/11/2023

"My experience with IBM was satisfied with the basic funtions that the plataform offered to us."

4/5

What do you like best about IBM Robotic Process Automation (RPA)?

- Commands about to access, click and others in the web browsers;

- Datatable creations;

- Excel commands;

- Log and other forms to see if the proccess runned Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

- Problems with SAP interaction (slow proccess);

- Difficulties to schedule the bots in the Virtual Desktops through IBM tenant; Review collected by and hosted on G2.com.

Miguel Arcanjo C.

Técnico de TI

Mid-Market (51-1000 emp.)

5/11/2023

"IBM Automation"

4.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

I like IBM because it automates processes, bringing agility and practicality to everyday life. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I don't like it because it only has support in the main language (ENGLISH) Review collected by and hosted on G2.com.

Raquel V.

Enterprise (> 1000 emp.)

5/18/2023

"Product evaluation"

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

Visibility and governance. These are words that define the platform well. The possibility of integrations is unlimited, it is possible to manage processes in one place. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

There is no specific point that I dislike, the solution is complete, we are in a learning phase where we will be able to provide more assertive feedback after the project training. Review collected by and hosted on G2.com.

Henrique M.

Small-Business (50 or fewer emp.)

5/18/2023

"Easy automating processes"

4.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

How easy the platform provides us with automation and quick delivery of projects. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

A complete solution in SaaS. Currently, we use our own cloud, installing licenses on premises in our environment. Review collected by and hosted on G2.com.

Alberto B.

Mid-Market (51-1000 emp.)

5/12/2023

"Productivity Gain"

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

We are evolving significantly with the automation initiatives through IBM's RPA tool and bringing a very large productivity gain. Certainly, a well-designed project can already cover the cost of the tool for the entire year. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

We have no criticism, comparing with other market tools we find a very interesting cost-benefit, perhaps the difficulty in finding qualified labor could be a point of attention. Review collected by and hosted on G2.com.

Nayara P.

Enterprise (> 1000 emp.)

6/1/2023

"Positive experience"

4.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

The tool is easy to use and intuitive. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I would like the log to be more complete. Additionally, sometimes the file containing the log is corrupted and it is not possible to identify the exact point where the robot encountered a problem. Review collected by and hosted on G2.com.

Tomás L.

Small-Business (50 or fewer emp.)

5/23/2023

"Great performance when it comes to robot development and scheduling"

4/5

What do you like best about IBM Robotic Process Automation (RPA)?

A good experience with the operation of the robot in general, great performance and objective activities regarding how to use it. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

My only caveats are learning issues via internet content which is very scarce and the need to know a lot about HTML to make your codes dynamic. If within the IBM learning content there were HTML lessons, that would make it a lot easier. Review collected by and hosted on G2.com.

Christian B.

Mid-Market (51-1000 emp.)

5/22/2023

"Helping to improve efficiency in clients"

4.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

- Unlimited developers

- Chatbot included

- Ability to run robots in parallel on the same server

- Post-sale team always present and timely Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

- Some updates to IBM RPA affect the execution of the robots, which requires effort to modify the robots.

- Integrations with some legacy applications are very complex. Review collected by and hosted on G2.com.

Eduardo O.

System Analyst

Mid-Market (51-1000 emp.)

5/18/2023

"Very interesting tool"

4.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

The work is completed promptly and accurately, and it can recognize and respond accurately to human intervention. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

There is a shortage of training to equip us in IMB Robotic, as most are in a foreign language, disadvantaging the Brazilian public. Review collected by and hosted on G2.com.