IBM Robotic Process Automation (RPA) Pros and Cons

IBM Robotic Process Automation (RPA) Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the AI capabilities of IBM RPA, significantly enhancing their automation intelligence and efficiency. (1 mentions)

Users appreciate the intuitive drag-and-drop interface, enabling easy bot creation for both technical and non-technical team members. (1 mentions)

Users praise the intuitive drag-and-drop interface, facilitating seamless bot creation for all team members. (1 mentions)

Users value the intuitive drag-and-drop interface, making IBM RPA accessible for both technical and non-technical team members. (1 mentions)

Users benefit from the intuitive drag-and-drop interface, making bot creation accessible for all team members. (1 mentions)

Users find the difficult setup of IBM RPA to be time-consuming and require considerable technical expertise. (2 mentions)

Users find the costs prohibitive, especially when considering the time-consuming initial setup compared to competitors. (1 mentions)

Users find that some advanced integration features require technical knowledge, making initial setup time-consuming. (1 mentions)

Users find that advanced features require technical expertise, which can complicate initial setup and integration processes. (1 mentions)

Top Rated IBM Robotic Process Automation (RPA) Alternatives

Tonkean

(30)

4.6 out of 5

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Flávia B.

Mid-Market (51-1000 emp.)

10/11/2023

"Easy to understand"

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

I found it an easy language to understand and the presentations followed a logic, according to what was explained. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I found only the period to be bad, October we have several events in the company, which ended up disrupting some processes in my area. Review collected by and hosted on G2.com.

Ramon M.

Mid-Market (51-1000 emp.)

10/12/2023

"Purely applicable content, including some insights we can already apply in the company."

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

For me, it is still very new, I am studying to apply it better. As I work in a logistics company, there are many opportunities. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I am not aware of any disadvantages at the moment, especially due to the limited understanding I still have. Review collected by and hosted on G2.com.

Michelli K.

Mid-Market (51-1000 emp.)

10/10/2023

"Knowledge in how to map processes for automation"

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

The services and support it offers. The professional who came to offer us training was friendly and attentive. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Within the knowledge I gained from the tool, there is nothing I dislike. Review collected by and hosted on G2.com.

Nícolas Paulo N.

Mid-Market (51-1000 emp.)

5/11/2023

"Great"

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

The most useful aspect of IBM Robotic Process Automation is the practicality and ease of using the commands. There is another point that highlights the support team, the IBM team is always willing to assist. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The least useful operation in IBM Robotic Process Automation is the lack of some commands for use, in addition to the inability to import extensions developed in other programs to assist automation. Review collected by and hosted on G2.com.

Jefferson M.

Mid-Market (51-1000 emp.)

5/12/2023

"They provide very good support, and the solution presented greatly facilitates the work."

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

The user's interaction to develop a script is very intuitive, greatly facilitating the analysis mode. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Today I can't identify something I don't like, but it could improve a bit more on the information about the functions, the examples of the commands. Review collected by and hosted on G2.com.

Gabriel d.

Estagiário

Small-Business (50 or fewer emp.)

5/11/2023

"Intuitive, simple, and very effective program."

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

The use of technologies such as artificial intelligence, machine learning, and natural language processing to automate processes in a wide range of sectors, such as financial services, healthcare, and manufacturing. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Very little to complain about this tool but I believe that optical character recognition does not depend exclusively on IBM RPA but on the recognition tools that exist in the market. Review collected by and hosted on G2.com.

Merivaldo A.

Mid-Market (51-1000 emp.)

5/25/2023

"Process Improvement"

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

The IBM robot process improves some time-consuming processes in which a person can focus on other tasks. The one from IBM is much better and more practical to use. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The price and some system crashes that occur in the process. Review collected by and hosted on G2.com.

Felipe M.

Mid-Market (51-1000 emp.)

10/10/2023

"I found the tool very consistent with great possibilities for improvements in processes."

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

The most useful aspect is the platform's adaptability. Advantages include cost reduction, time savings, and reduction of human errors. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

It could be simpler to operationalize, enabling a more decentralized application. Review collected by and hosted on G2.com.

Diego O.

Mid-Market (51-1000 emp.)

10/16/2023

"RPA Training"

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

I think that RPA is an excellent tool for performance and productivity gains. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Does not apply. The RPA tool is great. Review collected by and hosted on G2.com.

helloam r.

Enterprise (> 1000 emp.)

5/12/2023

"Easy and complicated at the same time"

3/5

What do you like best about IBM Robotic Process Automation (RPA)?

The interface is very easy to use, very intuitive and visually appealing, making the user find it easy to interact with all the applications it has. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The buttons are easy, however, a lot of knowledge is needed for something to become truly functional, an example: if you want to get information from another screen, you need to create a "variable" to fetch this information, someone without a minimum of programming knowledge would not know how to use it or even know that they need to create this information. Review collected by and hosted on G2.com.