IBM Engineering Workflow Management Pros and Cons

What do you like best about IBM Engineering Workflow Management?

BM Engineering Workflow Management (formerly RTC) offers powerful end-to-end lifecycle management. It shines in large-scale, regulated environments where traceability, process enforcement, and integration with systems like DOORS and Rhapsody are crucial. The process templates and role-based access controls are highly customizable, and the Jazz platform enables strong collaboration between devs, testers, and analysts. Review collected by and hosted on G2.com.

What do you dislike about IBM Engineering Workflow Management?

The UI feels outdated compared to modern Agile tools like Jira. Performance can lag when handling large repositories, especially on web clients. Setup and onboarding require expertise, and there's a steep learning curve for teams not familiar with Jazz architecture. Review collected by and hosted on G2.com.

What do you like best about IBM Engineering Workflow Management?

Lot of options

Synchronization with multiple softwares like Microsoft outlook, Gerrit and Microsoft SharePoint

Very lite tool

Query option to filter

Dashboard to analyse and track multiple bugs, story and tasks Review collected by and hosted on G2.com.

What do you dislike about IBM Engineering Workflow Management?

Very worst UI

Need a lot of learning to expertise all the features

Difficult to understand

Cannot edit or correct the comments once added Review collected by and hosted on G2.com.

What do you like best about IBM Engineering Workflow Management?

IBM suite holds all the software development tools from source code to testing, requirements, and data warehouse reports and BI

Since it's all combined and managed, you can have enterprise components of the above list, and they work bi-directionally with each other - so you can force attaching a task to a code that is related to the same user, and it is on the current sprint, the data warehouse capabilities are endless like the live Excel export that you can work on the sheet data offline and get updates when you're connected. Review collected by and hosted on G2.com.

What do you dislike about IBM Engineering Workflow Management?

The biggest drawback is that IBMers do not use it as their primary source control. So by not promoting it, the popularity declined dramatically, and developers moved to open source code versioning and cloud options where their code resides outside the vendor's premise (e.g., China). So the gist is IBM doesn't promote its product, and so the popularity declines.

The source control plugin supports only Eclipse and Visual Studio clients, making it hard for other IDEs to blend in. Review collected by and hosted on G2.com.

What do you like best about IBM Engineering Workflow Management?

The designer is user friendly. Supports multiple flowers. Review collected by and hosted on G2.com.

What do you dislike about IBM Engineering Workflow Management?

Not very easy to configure. Need to keep track of multiple parameter settings. Review collected by and hosted on G2.com.

What do you like best about IBM Engineering Workflow Management?

I like the flexibility of the planning features and the ability to customize work item types and workflows to fit your practice. I like the ability to import templates from 3rd party sites (like scaled agile) for implemented SAFe workflow. Review collected by and hosted on G2.com.

What do you dislike about IBM Engineering Workflow Management?

The software configuration management piece doesn't allow for distributed change management where you can take code chunks or streams and export them from one instance of RTC to another. I also don't like the ability to delete projects from the database, you can only archive. Review collected by and hosted on G2.com.

What do you like best about IBM Engineering Workflow Management?

We have probably overused the workflow management for RTC with our work items in IT. However, it has allowed us to manage roles and permissions in RTC and store all of our work items in 1 tool. Originally, we used excel or an old Lotus Notes database. We use it as a source code repository and it has allowed us to tie in locking down of the streams for change control and be consistent using one code respository for .net and java based applications. Review collected by and hosted on G2.com.

What do you dislike about IBM Engineering Workflow Management?

We are currently struggling with migrating to the cloud and running online verifies which appears to be a bug in the software. Also, we are doing a POC to move our source code for our Duck creek application off of the tool set due to issues with code merge challenges and merging efforts. This has introduced defects to production and cause a nightmare of code mgmt in our IT department because of the size of the manuscripts in the application as it is thousands of lines of code. It also does not allow us to be devops and we are going in that direction and looking at other source code repositories.

Another challenge we struggle with is management of the roles/permissions. This is really cumbersome to manage. Review collected by and hosted on G2.com.

What do you like best about IBM Engineering Workflow Management?

I like how customizable the tool is. It allows teams and users to really configure the tool for their specific needs. The tool is also very tightly integrated with many other IBM tools. Review collected by and hosted on G2.com.

What do you dislike about IBM Engineering Workflow Management?

One of the things with the extreme customizability is that when the tool is integrated to the other tools, the more customized it is, it tends to break certain aspects of the tool. Either that or, the configuration is not easily defined to make it work. Review collected by and hosted on G2.com.

What do you like best about IBM Engineering Workflow Management?

The ability to integrate with other systems while allowing controlling access and permissions to content plus changes. The OSLC and REST API are extensive enough the extend the system to meet regulatory requirements efficiently Review collected by and hosted on G2.com.

What do you dislike about IBM Engineering Workflow Management?

Lack of consistency across interfaces and intuitiveness of the interface leads user to the conclusion the system is too complex thus costly to develop products in. Configuration needs to be careful to focus consistency across work items and rest of the system. Review collected by and hosted on G2.com.

What do you like best about IBM Engineering Workflow Management?

We use RTC to manage our workflow. It is a fairly complete tool that helps to better manage the work of employees. Mainly, tickets are generated, which will be tasks that each of the employees will manage. It has the possibility of changing the state in which it is found, what kind of

In short, it is a layer of managing work items with flexible process flows, revisions, approvals, discussion features captured / grouped in one place. It allows to obtain the complete information of the work element with the history of how it evolved. Review collected by and hosted on G2.com.

What do you dislike about IBM Engineering Workflow Management?

The administrator controls are powerful, but there is a fairly complicated learning curve and you will need the support of the colleagues who already know how to use it or the IBM manaual. It is too powerful to manage it easily from the start if you are new as an administrator.

The concept of the SDLC in RTC is very good and clear, but if you bring this tool to an existing organization, your developers, testers, etc. They will NOT accept it easily. You MUST make sure you have adequate time to train, have sessions to experiment and ask questions, and offer unlimited retraining sessions. Seriously. Make RTC administrators own that, because that will ultimately save you time and frustration as an administrator, since people will start learning the RTC method and will be less and less likely to cause alarms and panic in the last hours before to schedule an implementation. Review collected by and hosted on G2.com.

What do you like best about IBM Engineering Workflow Management?

Significant functionality out of the box with the ability to configure and automate with API exposure Review collected by and hosted on G2.com.

What do you dislike about IBM Engineering Workflow Management?

Difficult for new users to navigate, can be overwhelmed and find it difficult to understand what they need to do. For better or worse, many users don't feel like they need training, but they do. Review collected by and hosted on G2.com.