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Hackrate Ethical Hacking Platform
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Hackrate Ethical Hacking Platform Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the responsive and helpful customer support of Hackrate, enhancing their experience and satisfaction. (4 mentions)
Users appreciate the ease of use of Hackrate's platform, benefiting from intuitive dashboards and quick responses. (4 mentions)
Users appreciate the fast and effective communication from Hackrate's team, enhancing collaboration and support throughout the process. (3 mentions)
Users value the expertise of Hackrate's team, enhancing their bug bounty programs with proactive support and technical knowledge. (3 mentions)
Users praise the user-friendly interface of Hackrate, which simplifies program management and enhances overall experience. (3 mentions)
Users find the interface design lacking, noting that it hampers overall usability and user experience. (2 mentions)

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34 Hackrate Ethical Hacking Platform Reviews

4.9 out of 5
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Hackrate Ethical Hacking Platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
SG
Security Services Specialist
Small-Business (50 or fewer emp.)
"Amazing platform with immense growth potential."
What do you like best about Hackrate Ethical Hacking Platform?

One of the first things I noticed immediately after enrolling was the fact that the platform itself provides for the personal growth of enrolled researchers through Avatao's labs and training grounds. This is not so obvious and not all bug bounty platforms do this. It makes one wonder about the mindset of those who developed it and continue to maintain it from the steady state.

The platform is also continuously updated, there are always new features added from time to time, which is interesting from a usability point of view, but also intriguing because it teases registered hackers to try and find new vulnerabilities on the internal bug bounty program.

The policies of the bounty programs present are also very precise and clear. Review collected by and hosted on G2.com.

What do you dislike about Hackrate Ethical Hacking Platform?

There isn't much choice of bug bounty programs among the present yet, but considering that the platform is relatively new it's perfectly normal and kinda expected. Review collected by and hosted on G2.com.

Christiane R.
CR
Technical Security Officer
Mid-Market (51-1000 emp.)
"Affordable managed bug bounty program with great support"
What do you like best about Hackrate Ethical Hacking Platform?

Hackrate runs our bug bounty program efficiently and effectively, at a fraction of the cost of the competition. They manage a steady report influx by growing their ethical hacker base, whose reports provide usable security insights. Their support is stellar, and some platform features were even tailored specifically to our program's needs. Review collected by and hosted on G2.com.

What do you dislike about Hackrate Ethical Hacking Platform?

Some configs like the dashboard user, report access, and notification management are still a manual process through support emails. Works for us (our dashboard user base is rather stable), but it would be cumbersome if you regularly onboard/offboard employees to report management. Review collected by and hosted on G2.com.

HT
Managing Director
Small-Business (50 or fewer emp.)
"How Hackrate reviewed our platform in 2 weeks"
What do you like best about Hackrate Ethical Hacking Platform?

We got what we were offered. Most critical vulnerabilities were identified within a week. Quick follow up and happiness. Review collected by and hosted on G2.com.

What do you dislike about Hackrate Ethical Hacking Platform?

I cannot complain as the project was overall meeting our expectations both from technical as well as pricing/commercial perspective. Review collected by and hosted on G2.com.

István S.
IS
Chief Technology Officer
Small-Business (50 or fewer emp.)
"Fast and flexible"
What do you like best about Hackrate Ethical Hacking Platform?

Hackrate was infinitely agile when they tested our software, Airnip: their experts spent a lot of time getting to know deeply our services and used that knowledge to check all the security aspects of it. Our service has been examined not just as software but also as a service whose principal aim is to protect its customer's data.

They always replied amazingly quickly to any complex questions we had. Review collected by and hosted on G2.com.

What do you dislike about Hackrate Ethical Hacking Platform?

We had authentication issues at first but they solved them very fast. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business (50 or fewer emp.)
"Reliable, through and compliant testing solution"
What do you like best about Hackrate Ethical Hacking Platform?

Multiple ethical hackers are testing our platform, with different backgrounds and penetration ideas to attack. The platform collects the possible issues and provides a great UI to go through all of them internally with my team. Review collected by and hosted on G2.com.

What do you dislike about Hackrate Ethical Hacking Platform?

It's hard to find something I dislike. One minor thing is that the same issue was addressed from different angles, so I had to keep in mind that 8 issues are one group of issues. A grouping option or some kind of tagging would help in this. Review collected by and hosted on G2.com.

Örs Apor H.
ÖH
CEO
Small-Business (50 or fewer emp.)
"We are partners with a reason"
What do you like best about Hackrate Ethical Hacking Platform?

The professionalism behind, flexibility to adapt to their customer needs while keeping a close eye on the market and the overall services offered. Prices are also super competitive. We especially like the different mindset than some of their bigger competitors. Review collected by and hosted on G2.com.

What do you dislike about Hackrate Ethical Hacking Platform?

We can't complain so far. Maybe one, they are still young on the market, but that can also be an advantage. Review collected by and hosted on G2.com.

MS
Cybersecurity Expert
Small-Business (50 or fewer emp.)
"Hackrate team is helpful"
What do you like best about Hackrate Ethical Hacking Platform?

Hackrate educational opportunities were beneficial for me since I started my learning path in ethical hacking. My most favorite is the capture the flag, but there are several types of other learning opportunities. Review collected by and hosted on G2.com.

What do you dislike about Hackrate Ethical Hacking Platform?

Nothing so far, I like the overall product as it is. Review collected by and hosted on G2.com.

Balázs S.
BS
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Hackrate is a great tool for crowd-sourcing security testing."
What do you like best about Hackrate Ethical Hacking Platform?

The Hackrate team has a good understanding of the technical side of hacking, but also understands what motivates or demotivates hackers. They demonstrated the ability to sign-up top-tier hackers who then engage with customer programs and produce quality vulnerability reports that is easy to act on. Review collected by and hosted on G2.com.

What do you dislike about Hackrate Ethical Hacking Platform?

Albeit Hackrate is very well regarded in the hacking community, the number of programs they are managing is low. Review collected by and hosted on G2.com.

Gergely R.
GR
CEO
Small-Business (50 or fewer emp.)
"Great help in continuous development"
What do you like best about Hackrate Ethical Hacking Platform?

Customer service, quality of the job, and the innovative attitude. Review collected by and hosted on G2.com.

What do you dislike about Hackrate Ethical Hacking Platform?

Nothing, service level was excellent, enjoyed the work with the Hackrate team. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business (50 or fewer emp.)
"An easy-to-use platform to detect software vulnerabilities"
What do you like best about Hackrate Ethical Hacking Platform?

The implementation of our new program was quick. Moreover the Hackrate team was helpful during the process. They have professional documents and processes. We are satisfied with the platform as well. Review collected by and hosted on G2.com.

What do you dislike about Hackrate Ethical Hacking Platform?

Hackrate has limited capatibility to help fix vulnerabilities, but sometimes their hackers give solution about the resolution process. Review collected by and hosted on G2.com.

Hackrate Ethical Hacking Platform Features
API / Integrations
Extensibility
Reporting and Analytics
Issue Tracking
Reconnaissance
Vulnerability Scan
Command-Line Tools
Manual Testing
Test Automation
Hackrate Ethical ...