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All Genesys Multicloud CX Discussions
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We have had some possible customer that have selected other system a cause of the outbound solutions. Most of them wants:
-LIFO calling lists
-Agents in multiple proressive campaigns
Pinned by G2 as a
common question.
common question.
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1
currently I cannot use the call treatments at 100% since they are not well integrated into the CRM
Pinned by G2 as a
common question.
common question.
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