The G2 on FieldPulse

FieldPulse Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the fantastic and responsive customer service of FieldPulse, enhancing their overall experience significantly. (96 mentions)

Users find the ease of use in FieldPulse's mobile app and interface makes managing tasks effortless and efficient. (87 mentions)

Users value the user-friendly features of FieldPulse, enhancing team collaboration and streamlining field service operations effectively. (44 mentions)

Users value the effective client communication offered by FieldPulse, highlighting the responsive and helpful support. (43 mentions)

Users love the scheduling capabilities of FieldPulse, enabling seamless tracking and collaboration for their teams. (38 mentions)

Users note the need for improvements in offline functionality and search optimization to enhance their experience with FieldPulse. (23 mentions)

Users find the learning curve steep due to confusing settings and non-intuitive reporting features in FieldPulse. (19 mentions)

Users find limited customization frustrating, particularly with work order numbers and the booking portal's integration. (17 mentions)

Users find limited features in FieldPulse, missing essential tools and experiencing challenges with project management functionalities. (15 mentions)

Users find feature limitations in FieldPulse, such as confusing navigation and insufficient project management tools. (12 mentions)

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Erick B.

Owner/operator

Small-Business (50 or fewer emp.)

12/5/2024

"Very affective small construction business CRM"

4/5

What do you like best about FieldPulse?

When you set it up completely it dramatically increases your ability to grow your small business through streamlining things such as estimates and scheduling. Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

However, it does have poor management functionality for staff members Review collected by and hosted on G2.com.

Response from Peyton Smith of FieldPulse

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Erick, we’re glad to hear FieldPulse has supported your business growth! Thanks for sharing your experience!

Mike G.

Proprietor

Small-Business (50 or fewer emp.)

7/18/2022

"FieldPulse is helping me manage & grow my business."

4/5

What do you like best about FieldPulse?

The most helpful feature of FieldPulse is the outstanding support team. Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

Since it's a web-based app, occasional connection hiccups can cause delays in data refreshing and screen lockups while waiting for updates. Review collected by and hosted on G2.com.

Response from Peyton Smith of FieldPulse

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Hi Mike, we are absolutely thrilled to hear that our Customer Support team has been so helpful to you! Thanks for the review!

JT F.

Directing Partner

Small-Business (50 or fewer emp.)

11/7/2024

"It Does So Much!"

5/5

What do you like best about FieldPulse?

I love using FieldPulse's Projects and Jobs features. I am able to set up workflow in the way that I like and then track porgress in multiple views. Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

We have a continual issue with the Quickbooks integration switching our tax code lower. Review collected by and hosted on G2.com.

Response from Peyton Smith of FieldPulse

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Thank you for the feedback, JT! We’re glad to hear you’re enjoying our features!

Darryl R.

Sales cordinator

Small-Business (50 or fewer emp.)

9/27/2024

"Great app & great customer service"

5/5

What do you like best about FieldPulse?

Have been using Fieldpulse now for almost a year & i have been very impressed. They have a great support team who is quick to respond. The features on this app are very useful and help us daily. Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

Not much to complain about. There are hiccups here and there but they are always short lived. Review collected by and hosted on G2.com.

Response from Peyton Smith of FieldPulse

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Thank you for your feedback, Darryl! It's great to hear that our features are helping you daily!

Erica D.

Small-Business (50 or fewer emp.)

5/4/2024

"FieldPulse is very user friendly and the support is incredible"

5/5

What do you like best about FieldPulse?

FieldPulse is very intuitive and user friendly. There are many automated features that you can turn on or off that reduce your workload. FieldPulse helps keep our company organized and the customer support is fantastic. Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

The reporting features are not as intuitive as the rest of the program. Simple reports such as payment totals or marketing/lead reports feel a bit overwhelming to run. We are currently trying to build out templates for them given that there are too many steps/filters to apply each time you want to run a report. Review collected by and hosted on G2.com.

What problems is FieldPulse solving and how is that benefiting you?

FieldPulse is making estimating, invoicing and scheduling accepted work simple. It definitely keeps us organized with their customer base and linking all invoices and estimates under the customer name etc. The schedule feature is great as well with being able to put in internal meetings and tasks and well as accepted projects. The preloaded addresses are very helpful when entering clients. It makes entering clients much faster when speaking with them on the phone. It's benefiting us by keeping us organized and being able to navigate our customers quickly and with ease. Review collected by and hosted on G2.com.

Verified User in Construction

Small-Business (50 or fewer emp.)

1/4/2025

"Helpful product but app is slow to load and is glitchy"

2.5/5

What do you like best about FieldPulse?

Job costing with profit margins. Photo storage. Quickbooks integration. Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

Reporting is clunky and not user friendly. Have had billing issues. Software is slow to respond at times and scheduled jobs have not shown up on the day they were scheduled. Review collected by and hosted on G2.com.

Response from Peyton Smith of FieldPulse

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Thanks for your feedback. We’re continuously working on improvements and appreciate your input!

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

11/22/2024

"Everything my pest control business needs in one place!"

5/5

What do you like best about FieldPulse?

FieldPulse has been a game changer for my small business. Before FieldPulse, I was running my business through mutliple programs, struggling to keep organized. How, with FieldPulse and FP Payments, everthing is seamlessly integrated. I am making more money because customers don't slip through the cracks and payments are not missed. Customer service is super responsive. I could not be any happeir with my decision! Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

Hmmm...I can't think of much that I don't like other than there is a learning curve when you get started (but they have tons of resouces) but I suspect that is what would happen with any softare. Review collected by and hosted on G2.com.

Response from Peyton Smith of FieldPulse

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We’re glad to hear FieldPulse is helping you stay organized and grow your business!

Arturo Z.

Warehouse Manager

Small-Business (50 or fewer emp.)

9/4/2024

"Working with fieldpulse has been smooth and satisfying."

4/5

What do you like best about FieldPulse?

The best part about FieldPulse are the people behind the software. They are quick to respond and actually listen to their users. I greatly enjoy how customizable the system is to my unique market. I use it everyday with scheduling, notes, and customer information. It was extremely easy to upload our current customer information to FieldPulse. Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

I dislike that the inventory tab takes so many clicks to get to. That would be my only dislike. Review collected by and hosted on G2.com.

Response from Peyton Smith of FieldPulse

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Arturo, we’re so glad to hear that you’ve found FieldPulse customizable and easy to use. Let us know if there’s anything else we can do to support you!

Glennis C.

Director

Small-Business (50 or fewer emp.)

11/16/2024

"Great Software"

5/5

What do you like best about FieldPulse?

FieldPulse Has been a game-changer for us. The schedule has helped us bring order to chaos. It was very easy to implement. We love the customer communication feature. It helps us keep our customers informed. Review collected by and hosted on G2.com.