FieldPulse Pros and Cons

What do you like best about FieldPulse?

The simplicity of the system both on the office / web end and the app for the technicians makes using it that much better. Then there is the customer service that is extremely helpful and responsive Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

There are some newer reporting features that don't have things like sorting in the way that some other apps have. But it is being updated and understand its still in beta. Other than that i have no other dislikes. Review collected by and hosted on G2.com.

What do you like best about FieldPulse?

It helps to facilitate the process from sales proposal to invoicing, and helps projects move through the organization in a single application. Customer support is very responsive and I feel like they are willing to jump on the phone or email about issues and pass them up the chain to their engineering team to look into specific issues we are encountering. Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

It doesn't sync very well with Quickbooks Desktop and it has been a struggle to get information to sync properly. I spent way too much time getting it "right" and have just accepted it is going to be a struggle getting them to talk to each other properly. Review collected by and hosted on G2.com.

What do you like best about FieldPulse?

I was hesitant to move from Paypal and my spreadsheets for tracking my invoices, but once the transition is made, there is no going back! The integration of customer tracking, proposals, invoicing, communicating, and taking payment is more than I could have hoped for. This service will make a professional out of me despite myself:-) Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

Engage is a little clunky as it is being built, but the customer service team is responsive and my needs are being adressed. Review collected by and hosted on G2.com.

What do you like best about FieldPulse?

The best thing about FieldPulse is how quickly they respond when you need help. Someone is always available to field questions, which is huge especially if this is your first time using a CRM. Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

Certain features are not as customizable as I would like. Review collected by and hosted on G2.com.

What do you like best about FieldPulse?

Everything! Their customer service is unmatched. The interface is so easy to use , learn and understand. I have only had one issue so far and I got on a chat with their customer support and with in minutes the guy had my issue fixed entirely. Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

I wish there more of the same options as the program we came from but the point is to be simple so I understand there isnt. Ill get used to it. I dont dislike anything about fieldpulse. Review collected by and hosted on G2.com.

What do you like best about FieldPulse?

I like the ease it has to create and recieve PO's. Also eaiser to invoice customers directly and apply payment.

Their customer support has always been helpful with anything i've needed. Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

Still finding a couple of glitches, for example everytime you search a specific customer and click them to open their profile sometimes it will take you to a completely different customer. But they are actively working on it and it has gotten better since we first launched Review collected by and hosted on G2.com.

What do you like best about FieldPulse?

We have been going through the onboarding process for a couple of months, and everything has been seamless. Every person we have worked with from Sales reps to onboarding specialists have been knowledgeable, professional, and honest. Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

Simply, it is so robust, its going to take a while to get used to. But in a good way. Coming from a software that was very limited, we're excited about it. Review collected by and hosted on G2.com.

What do you like best about FieldPulse?

The software is pretty easy to understand. The parts I didn't understand were quickly explained by the incredible support team. Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

Not much so far. I'm really pretty impressed with everything. Review collected by and hosted on G2.com.

What do you like best about FieldPulse?

I trialled a number of similar programs, and have now been using fieldpulse for a number of months. Fieldpulse is more adaptive to my business than other similar programs as it is more fluid and has more custom / changeable fields. The app is also very user friendly for my staff.

The customer service has also been great to date, and the team are evry responsive to any issues. The training is great, and there is always someone to take a one-to-one call to show me how to do things. Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

The one downside is that it is not local to Australia. While this does not affect their customer service, the charges are international, so I receive additional bank fees with the monthly charges. This is a minor issue, and the only negative I have for the program. Review collected by and hosted on G2.com.

What do you like best about FieldPulse?

Scheduling is what we utilize the most and has been made easier by utilizing FieldPulse. It is easy enough for our new people to understand quickly. Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

I would like Fieldpulse to be able to pop up a notification when a scheduled assignment is starting soon. That would take it over the top in my opinion. Review collected by and hosted on G2.com.