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Decodo (formerly Smartproxy)
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Decodo (formerly Smartproxy) Reviews & Product Details

Decodo (formerly Smartproxy) Overview

What is Decodo (formerly Smartproxy)?

Decodo (formerly Smartproxy) is the most efficient way to test, launch, and scale your web data projects. Recognized as the Best Value Provider for 4 years in a row for offering premium quality products, a user-friendly experience, and affordable prices, Smartproxy has served over 85K users, including Fortune 500 companies, solopreneurs, data scientists, developers, performance marketers, and other specialists. Decodo's (formerly Smartproxy) infrastructure features 5 proxy types, scraping API, and 4 free tools. With global coverage spanning 195+ locations, Smartproxy offers a pool of more than 125 million residential, datacenter, mobile, and static residential proxy IPs. Diverse proxy options, comprehensive scraping solutions, round-the-clock tech support, flexible payment methods, a public API, integration guides, and an easy-to-use dashboard are among the main reasons why Smartproxy is a leading provider in the proxy and web data collection industry. Key Decodo (formerly Smartproxy) offerings include: • 115M+ ethically sourced residential proxy IPs with #1 IP quality in the market. • Residential proxies with one of the fastest response times (<0.5s) and one of the highest success rates (99.68%) in the market. • 10M+ mobile proxy IPs with the fastest response time in the market (<0.8s). • 500K+ shared and dedicated datacenter proxy IPs with a rapid response time (<0.3s). • Shared and dedicated static residential proxies from premium ISP and ASN providers. • Site Unblocker – a proxy-like solution to extract web data without restrictions. • Scraping solutions for search engine result pages, eCommerce platforms, and other websites. • Several free tools with any plan subscription. • Global coverage with 195+ locations, including countries, cities, and US states. • HTTP(S) & SOCKS5 support. • Rotating or sticky sessions of 1, 10, 30, or 60 minutes or a custom value of up to 24 hours. • Award-winning 24/7 tech support. • Intuitive dashboard, detailed documentation, and an informative blog. • 99.99% uptime. • Flexible pricing with cost-effective rates per IP or GB for larger plans. • Pay As You Go option – $3.5/GB for residential proxies & $8/GB for mobile proxies. • 3-day free trial for proxies & 7-day free trial for scraping API. • 14-day money-back option.

Decodo (formerly Smartproxy) Details
Languages Supported
English, Chinese (Simplified)
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Product Description

Decodo kicked off as a self-service-based proxy infrastructure, offering transparently sourced residential, mobile, and datacenter IPs worldwide. Today, having 125M+ proxies and a bunch of powerful web scraping solutions in our product portfolio, we aim to become the leading web data gathering platform and dominate the data-as-a-service market. We have served more than 50K users: Fortune 500 companies and solopreneurs alike find just what they need with us!


Seller

Decodo (formerly Smartproxy)

Description

Smartproxy is a customer-obsessed web data-gathering platform, enabling everyone – Fortune 500 companies and solopreneurs – to unlock public web data worldwide. With a focus on exceptional proxy performance, innovative data-gathering solutions, and dedicated experts per every client, we strive to deliver superior data collection experience. Trusted by 50K+ clientele, recognized for the Best Value, Happiest Users and Quality Choice, we are on a mission to take the lead on the data-as-a-service market. Drop us a line, and let’s skyrocket your business growth with the power of data!

Overview Provided by:

Recent Decodo (formerly Smartproxy) Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Amazing customer support"
the customer support has been some of the best support I've ever encountered with a company. I tend to have a lot of questions, and the staff was p...
JD
John D.Small-Business (50 or fewer emp.)
4.5 out of 5
"Impressed with this company and their service"
The best what I like about Decodo is that they do what they say. I mean, their proxies work well and most of the IPs I used are clean. It worked fo...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"One of the best proxy services"
I’ve been using them for a little over a month and I’m happy so far. Before that I stuck with another big proxy provider for years, but their quali...

Decodo (formerly Smartproxy) Pricing

Decodo (formerly Smartproxy) Media

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306 Decodo (formerly Smartproxy) Reviews

4.6 out of 5
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306 Decodo (formerly Smartproxy) Reviews
4.6 out of 5
306 Decodo (formerly Smartproxy) Reviews
4.6 out of 5

Decodo (formerly Smartproxy) Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
JD
Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Decodo (formerly Smartproxy)?

The best what I like about Decodo is that they do what they say. I mean, their proxies work well and most of the IPs I used are clean. It worked for me. Great. Previously, when I tried even to create accounts in social networks using services of other company, I often got blocked at the registration process due to bad IPs and proxies that didn't work well all the time. With Decodo I don't have any problems like that. Everything works smoothly without any problems. Now I created accounts in social networks that I needed for my work. So, I got what I needed. And that is the key. Also, I like that Decodo has flexible pricing with big number of options to use and pay it for, which is very convenient for different purposes or approaches to use proxies that will fully cover all my needs. I like it. Support is great. Actually I'm not very tech-savvy in all this proxy thing, and so I still had many (probably stupid) questions for their support team, who patiently treated me well and have given me so good answers for all of my questions that those complex tech things easily became very clear for me. It was very helpful. Thanks. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

I don't have anything yet that I may not like about Decodo. I didn't notice any bad things yet. For now, everything is great. Everything works well enough as it was expected. Review collected by and hosted on G2.com.

What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?

Decodo provides proxies with IPs that for my work in social networks that includes creating accounts and surfing from specific locations to see and analyze local data. Review collected by and hosted on G2.com.

SZ
Media Operations Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about Decodo (formerly Smartproxy)?

We've been using Deco.do (formerly Smartproxy) for about three months to manage and operate multiple media accounts, and the experience has been very smooth so far.

The interface is clean and intuitive, which makes onboarding quick even for new team members. What really stands out is the responsive and helpful customer support—whenever we had a question, their team was quick to assist. The product itself is also very stable and reliable, which is critical for daily operations.

I’d definitely recommend Deco.do to teams looking for a secure and easy-to-use proxy solution for media or content operations. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Occasionally, a few proxy nodes may fail to connect, though support usually resolves it quickly.

It would be great if the system could send email alerts when a node becomes unresponsive, so we can react faster on our end. Review collected by and hosted on G2.com.

What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?

Decodo helps us manage multiple media accounts across platforms without getting flagged or blocked due to IP-related issues.

By providing access to a stable pool of rotating residential proxies, it allows us to operate efficiently at scale while maintaining account safety and geo-flexibility.

This has significantly improved our team’s workflow, reduced downtime, and given us the confidence to run campaigns without interruptions. Review collected by and hosted on G2.com.

Anshul C.
AC
IT ADMIN
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Rating Updated ()
What do you like best about Decodo (formerly Smartproxy)?

what i like best is how easy it is to get started and how clean the dashboard feels everything is laid out in a way that just makes sense even if you’re not super technical plus their support is quick to respond and actually helpful which makes a big difference when you’re trying to move fast Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

sometimes the load times can be a bit slow and i’ve run into a couple of small bugs here and there nothing major but it can be a little frustrating when you’re in a rush would also be nice to have more in depth analytics built in Review collected by and hosted on G2.com.

What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?

decodo helps me manage proxies more efficiently without all the hassle it takes care of the complicated stuff in the background so i can focus on getting data and running tasks smoothly it’s saved me a ton of time and made things way more reliable especially when i’m working on multiple projects or switching between different targets Review collected by and hosted on G2.com.

Tina K.
TK
Freelancer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Decodo (formerly Smartproxy)?

I like that it's cheap and easy to use. I needed a bunch of datacenter IPs for some basic tasks, and Decodo made it simple. No complicated setup. The dashboard is clean and the service works as expected. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Some IPs are slow or already flagged on certain sites. Also,there is not much help if you're stuck the support is okay but could be better. Would be nice to have more control over the IP I get. Review collected by and hosted on G2.com.

What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?

It gives me access to multiple IPs at a low price, which helps me run automation tasks without getting blocked. I don't need to worry about IP bans as much, and it saves me time and money compared to other proxy providers. Review collected by and hosted on G2.com.

David M.
DM
Agency Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Decodo (formerly Smartproxy)?

I like their quality of all the IP provided by smartproxy

I bought their static unlimited dedicated Residential proxies and all of them worked very well and I am using them since last 2 months

None of them gave me any issue for my workflow

Other proxy provider's IP gave me issues with my task but for same task smart proxy IPs worked very well

I am very happy and Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

If they can give Dark Mode for dashboard it would be great

nothing else is bad about smartproxy Review collected by and hosted on G2.com.

What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?

before using smart proxy I have issues with my workflow bcz those IPs are bad quality

So smartproxy solved this problem of mine Review collected by and hosted on G2.com.

Jacob O.
JO
Branch Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Decodo (formerly Smartproxy)?

They offer one of the best proxies in the market. They are the proxy company that has given me an IP with 0 fraud score and apart from that. There proxies are very fast and their support is very responsive. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Apart from the fact that they give clean IP, some time you might run into issues of an IP with not so good fraud score score on scamalytics analysis but if you chat them up, they will actually change it for you. Review collected by and hosted on G2.com.

What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?

There proxies are clean and fast and their support is very resonsive. That mean a lot to me. Review collected by and hosted on G2.com.

AV
Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Decodo (formerly Smartproxy)?

I love Smartproxy’s intuitive design and ease of use, along with its effortless implementation and integration. The extensive feature set and frequent use make it an indispensable tool. The customer support is extremely reliable. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

To date, I have not encountered any downsides. I have not experienced any issues with Smartproxy; it performs flawlessly under all conditions and meets all my requirements without any drawbacks. Review collected by and hosted on G2.com.

What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?

Smartproxy resolves the challenges associated with proxy management—especially proxy rotation—which is crucial for efficient web scraping. By automatically rotating proxies, it is ensuring uninterrupted access to the data I need. This translates into smoother, more efficient processes and enhanced overall performance. Review collected by and hosted on G2.com.

Олексій .
О
Nestsjef
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about Decodo (formerly Smartproxy)?

I really appreciate the wide range of proxy types, especially the residential and mobile proxies. The dashboard is intuitive, and the setup is quick even for beginners. Support is fast and helpful. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Sometimes the cost can be a bit high for small-scale users or beginners. Also, there could be more detailed usage analytics to help track bandwidth consumption in real time. Review collected by and hosted on G2.com.

What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?

Decodo (formerly Smartproxy) helped us access geo-restricted content and manage multiple accounts more efficiently. The proxies performed reliably and maintained good speeds. However, the residential proxies sometimes behaved more like datacenter proxies — making them easier to detect on certain platforms. Despite that, they were still useful for many of our tasks. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Decodo (formerly Smartproxy)?

Decodo offers a wide range of proxy options that are easy to set up and use. The dashboard is intuitive, making it simple to manage proxies and monitor usage. I especially appreciate the high success rates and the speed of their residential proxies, which have helped me with web scraping and data gathering tasks. The documentation is clear, and their customer support is responsive and helpful whenever I have questions. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

While Decodo is feature-rich, the pricing can be a bit high for smaller projects or individual users. Sometimes, rotating proxies can lead to brief connection drops, which can interrupt automated tasks. Additionally, I would love to see more advanced analytics and reporting features built into the dashboard to better track usage patterns and optimize performance. Review collected by and hosted on G2.com.

What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?

Decodo (formerly Smartproxy) helps me bypass geo-restrictions and access data from various regions, which is essential for accurate market research and competitive analysis. The rotating proxy network ensures my data extraction tasks are uninterrupted and less likely to be blocked. This saves me significant time and resources, allowing me to focus on data analysis rather than troubleshooting access issues. Review collected by and hosted on G2.com.

Rahul T.
RT
CTO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Decodo (formerly Smartproxy)?

It has been a smooth experience with Decodo. I just started yesterday. It has great service; I loved it. Also, it is more cost-effective than other providers. Customer support is super fast. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

There is no specific ASN, and replacing the proxies and buying data per GB seems to be a bit expensive Review collected by and hosted on G2.com.

What problems is Decodo (formerly Smartproxy) solving and how is that benefiting you?

Decodo (formerly Smartproxy) helps users access web data easily by solving problems like geo-restrictions, IP bans, and CAPTCHAs. It offers fast, reliable proxy networks and tools like scrapers and data parsers, making tasks like market research, price tracking, and SEO easier. Users benefit from flexible pricing, high success rates, and helpful support—saving time and boosting efficiency. Review collected by and hosted on G2.com.