19 Couchdrop - Cloud SFTP and File Automation Platform Reviews
Staff is friendly and knowledgeable. Platform is simple to use yet complex enough to fit all needs. Review collected by and hosted on G2.com.
Honestly, everything went without a hitch. Review collected by and hosted on G2.com.
Couchdrop takes a legacy method of transfering files and puts a modern spin on it. I love how I can literally put an SFTP front end on basically ANY cloud storage platform. They have support for sooo many cloud storage providers. PLUS, for the people concerned about compliances like HIPPA, NIST, etc. Couchdrop, unlike many other cloud based SFTP services, never stores any of your data in their servers. They write the data DIRECTLY to your preferred cloud storage platform with NO staging area and no intermediate storage. Review collected by and hosted on G2.com.
Honestly, I struggle to find something with this platform that I don't love. But if I had to pick one thing, I'd say that Couchdrop's automation component leaves a little to be desired at the moment. But to their credit, when I spoke to one of their sales reps about this, they readily accepted the feedback and they told me this is something they are actively persuing. Review collected by and hosted on G2.com.
Couchdrop integrates seamlessly with our own cloud storage provider, creating instant efficiency gains for our internal employees while simultaneously making uploads simple & easy, with full security for our clients. Additionally, their API will enable us to integrate upload portal creation and management within our own SaaS app dashboard for our clients, even further tightening the integration between our app, our clients' UX, any cloud storage provider we use, and also improving internal efficiencies also. The people I've interacted with at Couchdrop so far have been extremely friendly, helpful, and a joy to work with as well. Review collected by and hosted on G2.com.
So far, nothing, Couchdrop's product offers all of the features we needed and more - not to mention it was quick & easy to hit the ground running with their services. Review collected by and hosted on G2.com.
I like that it connects to many storage locations like Google Drive, S3, or hosted storage and includes automation for handling files as they are uploaded. And all at an affordable price! Review collected by and hosted on G2.com.
It's a relatively young product, and parts of it are unrefined. However, since we joined two years ago, I've seen the interface and reliability improve by leaps and bounds. Review collected by and hosted on G2.com.
The product has a clean, simple interface that makes creating new internal or external SFTP connections a breeze. The support staff is extremely knowledgable about their product and, timezone dependant, very prompt to respond to queries or questions about the product. You have the capibilites to easily connect to most major storage solutions and automate SFTP processes in a few quick clicks. Review collected by and hosted on G2.com.
The product seems to still be in active development and during the time period of use we have seen noticeable changes to the UI without notifications about updates being made. Also with this being a new product there is some features that are not currently available the prevent creating specific SFTP Connections. Review collected by and hosted on G2.com.
Couchdrop gives us the flexibility to use whatever back-end storage provider that we want. For example, we are using an S3-based service with immutability turned on, so we can support legacy protocols with the latest in data protection. Review collected by and hosted on G2.com.
Would love to see some more MFA methods backed in, like TOTP and FIDO, to improve login security. Review collected by and hosted on G2.com.
The ability to leverage already existing cloud storage. Review collected by and hosted on G2.com.
User security controls could be stronger, such as requiring the use of 2FA. Review collected by and hosted on G2.com.
CouchDrop has helped me scale and grow my business exponentially. Without this tool I would not be where I am today. Review collected by and hosted on G2.com.
Nothing. this business provide me everything i need to complete all of my tasks presented to me. Review collected by and hosted on G2.com.
The customer support of couchdrop is very simply excellent. Any time we had an issue with anything, they went above and beyond to help us and even put in place custom items specifically for us. Review collected by and hosted on G2.com.
There is nothing about couchdrop I dislike or would change. If anything, the UI for the administration of new users could be a little straightforward, but that is just being extremely nit-picky as how it is currently is clear and concise, and I have not had any issues with it Review collected by and hosted on G2.com.
Couchdrop allows our newer tech stack based on real-time events to work with our customer's older tech stacks that are dependent on SFTP. Additionally, it's great that I don't have to manage an SFTP server, SSH keys, and training of our teams to interact with data we receive from our customers. We can rely on Dropbox to manage storage, backups and authorization within our company and use Couchdrop for the customers to interact with it. Review collected by and hosted on G2.com.
There is not too I do not like about Couchdrop. Sometimes the UI gets in the way when configuring new users and storage locations; however I know the team is working hard on new features and is super responsive to feedback. Review collected by and hosted on G2.com.
