Convert Experiences has been a reliable partner in helping us execute experimentation for multiple ecommerce clients. The interface is intuitive, which allowed our CRO team to adapt quickly. Setting up experiments is straightforward, and the learning curve was minimal, even for junior team members. It’s a tool that enables us to focus on what matters: running impactful tests and learning fast. Review collected by and hosted on G2.com.
As an agency managing several client projects, we see some space for improvement in the account overview experience. A consolidated dashboard showing a summary of all experiments across clients, maybe classified by winners, losers, or inconclusive, would greatly improve visibility and help us showcase impact at scale. Review collected by and hosted on G2.com.
We've been using Convert.com for our A/B testing needs and are very happy with the platform. It's user-friendly, offers solid targeting options, delivers good performance and integrates well with our tech stack. What really stands out is their customer support — quick, knowledgeable, and genuinely helpful. The tool is not the flashiest on the market, but it's fast, privacy-focused, and gets the job done reliably. Highly recommend for teams looking for a dependable and cost-effective solution! Review collected by and hosted on G2.com.
They user interface not the most modern one. Review collected by and hosted on G2.com.
Modern interface and how easy it was to implement on the page Review collected by and hosted on G2.com.
Lack of functionality to rearrange the objects on the page, support was nice but not really helpful, the ability of tracking goals is limited Review collected by and hosted on G2.com.
Great platform and easy to use especially for newbies. The onboarding process was smooth and the support team are excellent, especially because you can talk to them on live chat and get your issue instantly resolved. They are also happy to jump on a call if the issue is more complicated. Would recommend Conver to SME's who want to do CRO, but want an affordable monthly subscription. Review collected by and hosted on G2.com.
An improvement could be to get the reporting in multicurrency to support those merchants who have different currencies on their website. Review collected by and hosted on G2.com.
Convert made it easy for us to scale experimentation, share responsibility across teammates, and organize our experiments for maximum effect. Pleased with the features, targeting, and experiment management experience on Desktop. Easy to setup and use it every day. Review collected by and hosted on G2.com.
Lack of mobile app or mobile web view is a consistent issue. Preview links are often inconsistent. I have had 2-3 support experiences where the rep gave me "hacky" workarounds for bugs in the system. Overall pleased but room for improvement. Review collected by and hosted on G2.com.
- Accessible price for my clients on smaller budgets
- Easy to use
- Easy GA4 integration
- Live chat responses are relatively fast
- The support team always takes the time to help me with any issues Review collected by and hosted on G2.com.
Report segmentation can be limited. I would like to be able to segment visitors by landing page, for example. Not a huge deal though as I can get this information in GA4. Review collected by and hosted on G2.com.
Incredibly quick tool providing tons of performance and flickerless A/B testing, all packed in an intuitive UI. More than twice cheaper than closest competitor while offering better performance and more features. Super knowledgable support team. Review collected by and hosted on G2.com.
Not all GA4 goals were imported, not sure how the mapping works. Review collected by and hosted on G2.com.
I have been using Convert for a while now, I find it very reliable, and useful. All my clients using Convert have improved business value by running convert test on their web sites. Review collected by and hosted on G2.com.
I think Convert is a great and reliable A/B testing tool and I actually never disliked it. Review collected by and hosted on G2.com.
I loved the flexibility they provide while creating complex experiences like the experiences life cycle events. The new editor is feature-rich, easy to use, and boosts productivity. And the support is awesome! Review collected by and hosted on G2.com.
Overall it's a really great platform. I'd say only the original variant should be visible in the editor. If I'm creating a new experiment for the same page which already has an active experiment it becomes really difficult to work on, especially in the case of an active redirect test. Review collected by and hosted on G2.com.
Before, we used Google Optimize, but since its sunset we were forced to look for an alternative. We contacted Optimizely and AB Tasty, but they were asking for almost 40k a year. Convert, the basic plan, is 6k a year and we could do basically everything we wanted:
- I was able to create Convert events in Google Tag Manager
- I was able to create 3 A/B tests with custom javascript to redirect 50% of users to a different page
Also, the customer support is very responsive. Review collected by and hosted on G2.com.
Nothing comes to mind, I am pretty satisfied. Review collected by and hosted on G2.com.