Real time monitoring is extremely powerful. Reporting is also good. The interfaces to Crane mgmt system is also robust Review collected by and hosted on G2.com.
Planning modules for vessel and yard can be further optimized and automated Review collected by and hosted on G2.com.
Let me apprach this in point form for easier reference:
1. As OPUS can be delivered as a SaaS platform, this reduces the overall ownership cost for us as a whole and allow for a quick implementation of the various modules available in OPUS.
2. Being a SaaS, any new features that are released from the product, it is automatically applied to your installation as well which means you are guranteed future proofing of your product as long as you subscribe to their service.
3. You have the freedom to pick and choose the modules that you want to use (and what you don't want to use)
4. There are some flexibility to customize or change vertain functionality to fit your industry - kudos to the implementation team who worked with us through good and bad times to make sure the implementation is successful.
5. Implementation team have years of experience and would be able to propose best practise for your operations. Review collected by and hosted on G2.com.
In terms of some challenges about the product:
1. Being a SaaS platform, do remember that you have limitations on how much you can change the software. For example, you cannot change the theme or even include your company logo to the product. Hopefully this functionality will be in future releases.
2. Depending on what type of subscription mechanism you are on, the cost could vary quite a lot.
3. There are some industries that are still quite new to the OPUS team and thus may require some hand-holding - and we had the unfortunate timing to implement during the pandemic situation where travel was restricted. This proof to be a big challenge to the project timeline since there was no possiblity for Implementation team to travel on-site to understand the business process. Review collected by and hosted on G2.com.
Firstly the team understood best the business requirements as is, and they are also having a good background in operating the business themselves both, terminal operations and shipping operations through their affiliated companies. Secondly, having this background allows the team to quickly grasp further enhancements and features to enrich the system further to meet customer expectations. Review collected by and hosted on G2.com.
Having only containerized operations background sometimes limits their knowledge on other types of operations such as breakbulk both liquid and solid bulk. Review collected by and hosted on G2.com.
integration with mobile device, real time task manager, 3D visualization Review collected by and hosted on G2.com.
The Dashboard is not fully customized, offline information cannot be added freely. Review collected by and hosted on G2.com.
We have great user experience to operate container/cargo terminal like playing video game Review collected by and hosted on G2.com.
OPUS Team need to improve shortcut feature that can make easier to understand for new user Review collected by and hosted on G2.com.