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ConnectWise Automate
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ConnectWise Automate Features

What are the features of ConnectWise Automate?

Administration

  • Device Management
  • ITIL Policy Compliance
  • Asset Management

Monitoring and Management

  • Remote Monitoring
  • Asset Tracking
  • Application Deployment
  • Patch Management

Organization

  • Workflow Management

Service Management

  • Remote Access
  • Service Management

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Filter for Features

Administration

Device Management

Based on 21 ConnectWise Automate reviews and verified by the G2 Product R&D team. Unifies endpoint management of employee devices
95%
(Based on 21 reviews)

ITIL Policy Compliance

Based on 14 ConnectWise Automate reviews and verified by the G2 Product R&D team. Helps organizations establish, implement, and adhere to ITIL regulation.
89%
(Based on 14 reviews)

Asset Management

Based on 21 ConnectWise Automate reviews and verified by the G2 Product R&D team. Keeps records of each network asset and its activity. Discovers new assets accessing the network.
90%
(Based on 21 reviews)

Monitoring and Management

Remote Monitoring

Based on 21 ConnectWise Automate reviews and verified by the G2 Product R&D team. Monitor IT asset activity remotely from an administrator terminal.
94%
(Based on 21 reviews)

Asset Tracking

Based on 20 ConnectWise Automate reviews. Tracks IT assets and financial data.
90%
(Based on 20 reviews)

Application Deployment

Based on 19 ConnectWise Automate reviews and verified by the G2 Product R&D team. Releases applications for access on desktop or mobile devices.
89%
(Based on 19 reviews)

Patch Management

Based on 20 ConnectWise Automate reviews and verified by the G2 Product R&D team. Automates the updating of security measures on enterprise devices.
90%
(Based on 20 reviews)

Organization

Workflow Management

Based on 19 ConnectWise Automate reviews and verified by the G2 Product R&D team. Creates new or streamlines existing workflows to better handle IT support tickets and service.
87%
(Based on 19 reviews)

Service Management

Remote AccessView full feature definition

See feature definition
Based on 20 ConnectWise Automate reviews and verified by the G2 Product R&D team. Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.
98%
(Based on 20 reviews)

Service Management

Based on 19 ConnectWise Automate reviews and verified by the G2 Product R&D team. Utilizes data to proactively identify and prioritize IT issues.
88%
(Based on 19 reviews)

Agentic AI - Remote Monitoring & Management (RMM)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Not enough data

Multi-step Planning

Ability to break down and plan multi-step processes

Not enough data

Cross-system Integration

Works across multiple software systems or databases

Not enough data

Adaptive Learning

Improves performance based on feedback and experience

Not enough data

Natural Language Interaction

Engages in human-like conversation for task delegation

Not enough data

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Not enough data

Decision Making

Makes informed choices based on available data and objectives

Not enough data