Chisel Pros and Cons

Within days of signing up, we were assigned a team member to take us through the workspace. Once we got used to the system, the usage became simpler. In the last couple of months, we've used the Classify ideas with AI, and it has been a game changer for us. We can quickly add labels to the ideas, track and get them sorted within seconds. This has saved us a lot of time, with 100% accuracy rate. Review collected by and hosted on G2.com.

With the bulking of data, the glitch can be visible, hampering the wokflow. The team is quite supportive, so when we brought this issue to their notice, they immediately fixed it. Review collected by and hosted on G2.com.

We love the integrated AI approach Chisel has taken. It has reduced many of our discrepancies and saved our time without having to rely on any external source to help us. Tools such as Capture Ideas, which analyze our tickets from Zendesk, which is our primary tool, are just the right features we needed. The UI is straightforward and refreshing, which is an added benefit. Review collected by and hosted on G2.com.

We can benefit from getting more profound insights into the tickets, which would help us better understand our customers. We also observed a slight slowdown due to the overloading of data sets. Maybe the AI will take time to adapt to the tool, but having a polished version of these tools would greatly help us. Review collected by and hosted on G2.com.

From everything that Chisel has to offer, I prefer the new AI tech they've introduced exactly where a PM needs it. The AI Assistant's availability to utilize ideas for multiple purposes helps me get to the core of the idea and prioritize it accordingly. AI-generated feature descriptions are also one of my favourites and most used by our team. Review collected by and hosted on G2.com.

With ample features available, I'd love to pull the tickets and other data easily in my workspace. I spent much of the time waiting. Review collected by and hosted on G2.com.

What I like best about Chisel Labs is its comprehensive product roadmap feature. It allows us to visualize our product strategy and track progress against key milestones, ensuring that our development aligns perfectly with our strategic goals. Review collected by and hosted on G2.com.

Chisel Labs sometimes lacks detailed documentation and support resources for advanced features. This can make it challenging to fully utilize all the tools available and troubleshoot issues effectively. Review collected by and hosted on G2.com.

Chisel has many features which are can boost productivity of product teams It is also packed with simple to use and easy to understand Ui Review collected by and hosted on G2.com.

They dont allow you create multiple workspaces in free plan and dark mode is missing Review collected by and hosted on G2.com.

Chisel roadmap features are best, and they can give a powerful boost to our product value. A bird' s-eye view of a product's lifecycle is essential in determining what features are being developed now and when they will be launched. Chisel's Roadmap Views provide that information in an easily digestible manner.

The timeline view presents a high-level overview of the roadmap, neatly showing the plan. It shows the big picture, which is inevitable in strategic planning.

The Kanban view provides an overview of roadmaps without date and enables us to visualize the status of initiatives in the backlog, staging, and production stages. Review collected by and hosted on G2.com.

Some of the features are pretty basic which can be improved but we still love their product. Review collected by and hosted on G2.com.

As a manager, I am using ADO, and maintaining a single source of truth between engineering work and product strategy proved challenging. Precious time was lost in syncing and copying updates between different platforms. Things changed when we started using Chisel. Its ADO integration connects Azure boards directly to Chisel's centralized workspace. Now, components, features, and all other metadata flow harmoniously and flawlessly between platforms. Engineering retains control over work tracking while our team oversees the full product vision and goals. Chisel, as a brilliant tool, connects varied roles so cohesively. If your organization demands coordinated collaborations, Chisel's flawless synchronizations are noteworthy for a demonstration to streamline your syncing process end-to-end in real time. Review collected by and hosted on G2.com.

The same level of deeper integration for Slack and GitHub. And a few UX changes to make flows more explanatory. Review collected by and hosted on G2.com.

As product managers, synthesizing customer feedback and gaining meaningful insights can be never-ending. Chisel AI idea summarizations and classification have changed our way of working. We can now categorize thousands of customer ideas with a few clicks, identify trends and tags across all ideas and data, and generate robust, informed feature definitions - work that took days earlier is now done in seconds. This gives us more time for efficient deliberations and meaningful user journey planning. We can now easily cater to users' needs in a time-bound manner. Review collected by and hosted on G2.com.

We need more rigorous integrations to scale. Review collected by and hosted on G2.com.

Discovered the platform via LinkedIn but it turned out to be not so great, the only good thing about the platform is that it has a good number of features within it Review collected by and hosted on G2.com.

Performance is a serious issue, the workspace doesn't load for a good number of seconds, the UI is okay and the learning curve seems very high to understand the entire platform. Review collected by and hosted on G2.com.

As efficient managers, empathizing with our customers is critical, but conventional research methods often fall short. Now, with Chisel, product discovery is intuitive and meaningful. Its integrated Feedback Portal makes capturing customer feedback simple, while pre-built surveys address common queries. We can even target precise audiences from the built-in audience panel!

These insights empower our discussions. Chisel deserves first place if you want direct connections to create the best and foolproof products. Its UI/UX is beneficial, making customer connections clear for crafting at their core. Review collected by and hosted on G2.com.

In some cases, a few challenges, such as deeper integrations and UI/UX flows, can be improved. Review collected by and hosted on G2.com.