Introducing G2.ai, the future of software buying.Try now

Top 10 Click Media Lab Alternatives & Competitors

Looking for alternatives or competitors to Click Media Lab? Help Desk Software is a widely used technology, and many people are seeking top rated, user friendly software solutions with automated response, sla management, and attachments/screencasts. Other important factors to consider when researching alternatives to Click Media Lab include reliability and ease of use. The best overall Click Media Lab alternative is Zoho Desk. Other similar apps like Click Media Lab are Zendesk Support Suite, Salesforce Service Cloud, Freshdesk, and Fin by Intercom. Click Media Lab alternatives can be found in Help Desk Software but may also be in Live Chat Software or AI Customer Support Agents Software.

Best Paid & Free Alternatives to Click Media Lab

Zoho Desk
Zendesk Support Suite
Salesforce Service Cloud
Freshdesk
Fin by Intercom
HubSpot Service Hub
Front
JustCall

Top 10 Alternatives to Click Media Lab Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Click Media Lab stacks up to the competition and find the best product for your business.

Zoho Desk

By Zoho

(6,586)4.4 out of 5

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

Categories in common with Click Media Lab:

See all Zoho Desk reviews

Zendesk Support Suite

By Zendesk

(6,222)4.3 out of 5

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

Categories in common with Click Media Lab:

See all Zendesk Support Suite reviews

Salesforce Service Cloud

By Salesforce

(5,630)4.4 out of 5

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

Categories in common with Click Media Lab:

See all Salesforce Service Cloud reviews

Freshdesk

By Freshworks

(3,551)4.4 out of 5

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

Categories in common with Click Media Lab:

See all Freshdesk reviews

Fin by Intercom

By Intercom, Inc.

(3,450)4.5 out of 5

Fin is the highest-performing AI Agent in customer service, delivering higher-quality answers and resolving more complex queries than any other AI Agent. Fin speaks just like your best agents. It generates answers using multiple sources to deliver consistent, accurate, context-aware responses in your brand's tone of voice. It asks clarifying questions and responds with empathy—ensuring every customer feels heard and helped. Fin handles complex customer requests—like refunds, identity verification, or account changes—by connecting directly to your data sources and third-party systems. It retrieves and updates information to deliver personalized, conversational resolutions quickly and efficiently. Fin works in any language, across any channel, 24/7. From email and live chat to phone, SMS, and social, Fin responds instantly with personalized support in your customer's preferred language—delivering incredible service anytime, anywhere.

Categories in common with Click Media Lab:

See all Fin by Intercom reviews

HubSpot Service Hub

By HubSpot

(2,542)4.4 out of 5

Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.

Categories in common with Click Media Lab:

See all HubSpot Service Hub reviews

Front

By Front App

(2,299)4.7 out of 5

Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

Categories in common with Click Media Lab:

See all Front reviews

JustCall

By Saas Labs

(2,202)4.3 out of 5

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

Categories in common with Click Media Lab:

See all JustCall reviews

Tidio

By Tidio

(1,752)4.7 out of 5

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Categories in common with Click Media Lab:

See all Tidio reviews

#10

LiveAgent

By QualityUnit

(1,513)4.5 out of 5

LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

Categories in common with Click Media Lab:

See all LiveAgent reviews