CaseCracker Onyx is an IP based audio/video recording system, which provides High Definition Video and Audio. The best thing about this product is the ease of use. The system starts/stops with the push of a switch and provides feedback to let the user know the system is working. The system is extremely flexible to allow multiple video camera inputs and audio inputs. There are so many great things about the system, it is hard to pick just one. Review collected by and hosted on G2.com.
The system is not currently linked with a Digital Evidence Management System (DEMS). However, I know the company is working with several DEMS Manufactures and it will be completed soon. In addition, the system exports in an MP4 Format and pretty much every DEMS can import. Review collected by and hosted on G2.com.
CaseCracker system functionality from a user perspective works very well. Additionally, from an IT perspective the implementation was seamless and straightforward. Review collected by and hosted on G2.com.
Currently, there is no cloud option for archiving audio/video, but speaking with company staff, this functionality is being considered in the future. Review collected by and hosted on G2.com.
Experience with law enforcement organizations and the product is geared toward not losing that critical recorded testimony. Organizationally we have used both the mobile CaseCracker solution and the fixed system on interview rooms and out of thousands of interviews have not lost a single interview due to technical difficulties. Further, the Agents absolutely love it as it is easy to use and reliable. The tabbing feature makes it easy to tab significant points in the interview for presentation and testimonial purposes. The mobile CaseCrackers have been used in some tough environments and hold up very well to all conditions. Review collected by and hosted on G2.com.
Can't say that I dislike anything - from responsiveness in sales, installation and service we have received excellent service. Review collected by and hosted on G2.com.