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Automation Anywhere - RPA | Robotic Process Automation Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Automation Anywhere, allowing efficient automation and minimal manual intervention. (164 mentions)
Users appreciate the user-friendly automation capabilities of Automation Anywhere, enhancing productivity and reducing manual efforts. (153 mentions)
Users appreciate the user-friendly automation interface of Automation Anywhere, making automation accessible for everyone. (85 mentions)
Users value the efficiency of Automation Anywhere, significantly reducing manual tasks and optimizing costs and time savings. (70 mentions)
Users appreciate the simplicity of implementation, finding it easy to develop automated processes quickly and effectively. (70 mentions)
Users notice missing features, such as generalized actions and complexities in variable handling, impacting usability and efficiency. (50 mentions)
Users often face bot issues, including challenges with PDF extraction and ongoing maintenance affecting functionality. (33 mentions)
Users face automation challenges with reliance on internet access, complex processes, and ongoing maintenance requirements. (32 mentions)
Users highlight the high initial cost of Automation Anywhere, which may be a drawback for smaller businesses. (32 mentions)
Users face limitations in handling complex processes with Automation Anywhere, impacting efficiency and increasing maintenance needs. (28 mentions)

5,518 Automation Anywhere - RPA | Robotic Process Automation Reviews

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Automation Anywhere - RPA | Robotic Process Automation Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
WR
software engineer
Small-Business (50 or fewer emp.)
"My experience with Automation anywhere RPA"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Easy installation process and you can easily refer documentation.

We can use it with limited or no knowledge of any coding language.

So many pre-built bots on bot store which can be used in the process and support team is always available. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

It is very easy to use and till now not faced any issue. Review collected by and hosted on G2.com.

Mike P.
MP
Senior RPA Developer and Solution Architect
Small-Business (50 or fewer emp.)
"Great solution for RPA - no need to know any computer language"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Ease of use. Universal Recorder. User interface. Lots of online training and a great user community. It is very quick to learn and fast to develop RPA Automation. Business users are able to use it, unlike most other solutions. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Error detection and handling could be a bit easier. Variable scope would be a useful enhancement Review collected by and hosted on G2.com.

KM
SW Engineer
Enterprise (> 1000 emp.)
"Better cost savings and digitisation of work process through AA cloud 2019"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Easy to use drag and drop/none coding based editor workflow designer. Browser based editor that needs no installation of software on user end is great. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

The element locators are sometimes hard to find. A better solution like using xpath and regular expression to identily elements will greatly help and make AA , a better software. If you can eliminate the agent installation and if i'm able to run directly on any machine, that will greatly enhance the product usability. Linux and Mac OS support will help too. Review collected by and hosted on G2.com.

PD
Enterprise (> 1000 emp.)
"Easy to Automate, Stable & Secured RPA Solution"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

1. A2019 version has a lot to offer like list view and flow view for development.

2. Bot insights and IQ Bot solutions offered by AA that well integrates with AA product.

3. Stability of the bots after deployment in PROD.

4. Ease of development with flow view. Even non-programmers can build simple/medium bots without any assistance.

5. Programmers can use python, Javascript and VBScript inline with the bot code.

6. Provides ROI calculator inbuilt for calculating ROI.

7. Simultaneous bot execution on multiple machine to process large chunk of data is possible with Workload Management. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

1. Support provided by AA is slow and not up to the mark.

2. Migration utility for migrating v11 to A2019 is still not mature and AA has already announced the End of sales and services for v11.

3. Some of the features present in v11 are missing in A2019 which should not have happened as any product that releases a newer version always has backward compatibility and supports features present in older version. Review collected by and hosted on G2.com.

Faiz A.
FA
Software Engineer
Small-Business (50 or fewer emp.)
"Automation anywhere as an Rpa Tool"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

The best thing about automation anywhere (10.5.104 which i am using) is being user friendly and easy to learn. The command are simple at the same time powerful. No prior knowledge of programming is required but if you have it would be a plus point in customizing things. The best thing I love about AA is it's smart recorder functionality. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

The thing I would like to point out is about object cloning command which is regarded as a powerful command but there are instances where it gets failed, in case of capturing web elements like buttons even though if we are using legacy technology given in object cloning still it wouldn't capture things. Next thing is about Debugging tool, even though we have a Debugging tool present it will show only the task it is running in and when we jump to another sub task it won't show that and we find difficulties in debugging.

If we cloud get some smart mouse click which is not dependent on the resolution of screen it would make the work a lot more easier Review collected by and hosted on G2.com.

MS
Mid-Market (51-1000 emp.)
"Automation Anywhere Automate from browser Application"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

A2019 included a lot of features like calling python scripting.

Python script enable to do ML and AI. the user can automate the process using intelligent automation.

A2019 can automate on excel application which is not required to install office application in runner machine

A2019 introduced process discovery and AARI to make intelliget bot

Latest version of Automation Anywhere A2019 which support various features and automate process on various business application and IQbot is best tool to extract information on various template and different language on scanned document. Bot-insight is a tool to analyze the data in RPA and give various analytical report. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

In A2019, the screen display is not comfortable in designing bot in workflow.

A2019 doesn't allow to extract pattern based data. Review collected by and hosted on G2.com.

Majid A.
MA
RPA , POS & SAP CAR Consultant
Small-Business (50 or fewer emp.)
"Easy to adapt and implement"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

It is not a platform dependent application, ir-respective of your background you be a expert of it Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

The screen resolution while object cloning is a mandatory every time, this makes the application tuff to use as we cant have all the machines of same resolution as that used while creating it. Review collected by and hosted on G2.com.

NK
senior systems engineer
Enterprise (> 1000 emp.)
"Automation Anywhere is the most friendly and easy to handle RPA tool"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

The most important thing which helped me more is handling the semi structured data inputs provision. Previously we have the scenarion with other RPA providers and finally ended with Automation Anywhere because of its flexibility to handle the semi structured data.

Also object cloning is also one of my feature because of its flexibility of connecting and extracting data from various sources Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

there are many bots available in the store but i think there is no proper documentation for most of them. Review collected by and hosted on G2.com.

Conrad G.
CG
Chief of Staff
Enterprise (> 1000 emp.)
"So much worse than the competition"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

There is not a whole lot. The default option for interaction with the GUI does not interfere with keystrokes and mouse clicks are simulated. That is a small plus, I guess. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Key functionalities that are standard features of BluePrism and UiPath are flat out missing. Implementing automation solutions of comparable complexity requires cumbersome workarounds.

I originally got started working with RPA tools about 2.5 years ago, starting out with UiPath and if it was not for the UiPath academy / certification program that I completed while in my previous job, the Automation Anywhere training would have been of little use for me to wrap my head around what best practices in RPA are all about.

Automation Anywhere also does not have a proper console for logging, debugging is a pain, you cannot pass application or window instances from one task file to the next, and there are no variable types.

If doesn't take an expert to figure out how much worse than the competition Automation Anywhere truly is. You log on for the first time and immediately it feels like your machine is running Windows 98 again. I'm sure the developers of AA did a fine job building this tool, but UiPath smoked them, and as far as I know BluePrism is lapping them as well. Review collected by and hosted on G2.com.

Imran J.
IJ
Senior Analyst
Enterprise (> 1000 emp.)
"Automation Anywhere Anytime"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

The most amazing part of the tool is the in-built control functions. It can be used for any general purpose / user specific automation step. The action specific triggers feature also helps to automate the daily routine tasks like a piece of cake. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

This Tool requires more and more actions for multiple user specific tasks.

Tool could be a one stop automation task of all other types of automation tools/tasks. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

16 months

Average Discount

14%

Perceived Cost

$$$$$
Automation Anywhe...