Introducing G2.ai, the future of software buying.Try now

Automation Anywhere - RPA | Robotic Process Automation Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Automation Anywhere, allowing efficient automation and minimal manual intervention. (164 mentions)
Users appreciate the user-friendly automation capabilities of Automation Anywhere, enhancing productivity and reducing manual efforts. (153 mentions)
Users appreciate the user-friendly automation interface of Automation Anywhere, making automation accessible for everyone. (85 mentions)
Users value the efficiency of Automation Anywhere, significantly reducing manual tasks and optimizing costs and time savings. (70 mentions)
Users appreciate the simplicity of implementation, finding it easy to develop automated processes quickly and effectively. (70 mentions)
Users notice missing features, such as generalized actions and complexities in variable handling, impacting usability and efficiency. (50 mentions)
Users often face bot issues, including challenges with PDF extraction and ongoing maintenance affecting functionality. (33 mentions)
Users face automation challenges with reliance on internet access, complex processes, and ongoing maintenance requirements. (32 mentions)
Users highlight the high initial cost of Automation Anywhere, which may be a drawback for smaller businesses. (32 mentions)
Users face limitations in handling complex processes with Automation Anywhere, impacting efficiency and increasing maintenance needs. (28 mentions)

5,518 Automation Anywhere - RPA | Robotic Process Automation Reviews

The next elements are filters and will change the displayed results once they are selected.
Search reviews
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.

Automation Anywhere - RPA | Robotic Process Automation Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
RC
QA Specialist
Mid-Market (51-1000 emp.)
"Always the Automation tools will help user to preform the repetitive (Boring) tasks hassle free"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Automation Anywhere is a super helpful RPA platform. It's great for automating those boring, repetitive tasks, which frees everyone up and makes things more efficient with fewer mistakes. Their Automation 360 platform is cloud-based, so it's really flexible and can grow with your needs for any digital changes you're making. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Users often need additional training or developer support to unlock the full potential of cognitive automation.

Frequent updates to the cloud platform can sometimes lead to compatibility issues or force users to revalidate existing bots. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Enterprise (> 1000 emp.)
"Automate literally everything"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

I'm using different RPA tools for the past 2 years in my organization. Among those tools Automation Anywhere is one of the best tool which is more stable and have wide variety of options to automate all the tasks in any application or web related things. This tool is best for automating all ERP's such as SAP, Oracle etc. I used this tool to automate BMC using it's API via Automation Anywhere and it is very stable and withing in seconds tasks are getting completed and literally zero error. The dynamic link library option for automating SAP is really fast and reliable. My favorite option in this tool is MetaBot and we use this to avoid repetition of developing same task. The best part of this tool is that once we deploy our bots we can monitor them using the enterprise control room orchestrator API and also the analytical and graphical view of the number of Bots running or faulted bots etc is very easy to understand in a quick glance. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

The first and foremost thing I hate about this tool is that the user interface is not attractive and not easy as like other RPA tools. Another thing I don't like in this tool is that in the command tab there is no search option for activities so the user have to scroll down and expand and search themselves for finding a particular activity which will result in time waste. Review collected by and hosted on G2.com.

Semih .
S
RPA Developer
Mid-Market (51-1000 emp.)
"Automation Anywhere RPA"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

I like the customer service, when I face a problem in rpa, I raise a ticket, and get quick help from Automation Anywhere team.

I also like the building code in AA platform, it is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

It can take time to use few packages like sharepoint,outlook packages since it needs some informations to be filled. Review collected by and hosted on G2.com.

HM
Data Scientist
Mid-Market (51-1000 emp.)
"Streamlining Workflows Effortlessly"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Automation Anywhere stands out for its cloud-first, web-based architecture, which makes it incredibly easy to deploy and scale without the burden of heavy infrastructure. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

While powerful, Automation Anywhere can have a steep learning curve for complex automations and occasional stability issues in the bot builder. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market (51-1000 emp.)
"Powerful, Scalable, and Intuitive"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Having developed both in traditional languages and in all RPA platforms, I appreciate how Automation Anywhere offers an intuitive, user-friendly interface. For both seasoned and citizen developers, this makes barrier to entry and the time needed to get up to speed building automations much less than I have seen on other platforms. Additionally, the sheer volume of features, from AI to Document Automation to integration with dozens of top-tier systems, makes Automation Anywhere an indispensable tool to have. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

There are times when getting technical support is difficult, but this is not uncommon in the industry when dealing with complex issues. I struggle sometimes with the need to walk through the same basic steps with Tier 1 Support multiple times before I can get an issue escalated and dig further into matters. Review collected by and hosted on G2.com.

Ranjeet K.
RK
Mulesoft Developer
Enterprise (> 1000 emp.)
"RPA is moder era demand"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

RPA robotic process automation

Very helpful in process and automate the our task service data in quick and effective Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

As of not a such dislike once explore more sure find some loops or need improvement for ay specific requirements Review collected by and hosted on G2.com.

NG
Lead
Enterprise (> 1000 emp.)
"Awesome automation tool for process automation"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

I have been used AA for more than 7 years both cloud and desktop both works good, document automation are very useful Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Some times in API not able to get the response quickly Review collected by and hosted on G2.com.

RQ
Software Analyst
Small-Business (50 or fewer emp.)
"Save time working with this business process automation software"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

I like the ability to develop and automate processes, and having a lot of free time is one of its significant advantages; it also reduces errors, and the technical support is excellent to help with any questions you have regarding this RPA. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

It is software that offers good functions to automate, and nothing is negative about it. Review collected by and hosted on G2.com.

Neha P.
NP
Data Engineer
Mid-Market (51-1000 emp.)
"Robotic Processes Automation- The future of work"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

The most important thing I liked about Automation is its user friendliness and its real time analytics Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

One of the challenges I feel is it’s steep learning curve for the beginners. Review collected by and hosted on G2.com.

Verified User in Automotive
IA
Mid-Market (51-1000 emp.)
"A helpful for reducing repetitive task"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

I like how it simplifies repetitive tasks with its easy drag-and-drop setup — you don’t need to be a coder to get started. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

I dislike that debugging isn’t very straightforward — when a bot fails, it can take a while to figure out what went wrong. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

16 months

Average Discount

14%

Perceived Cost

$$$$$
Automation Anywhe...