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Automation Anywhere - RPA | Robotic Process Automation Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Automation Anywhere, allowing efficient automation and minimal manual intervention. (164 mentions)
Users appreciate the user-friendly automation capabilities of Automation Anywhere, enhancing productivity and reducing manual efforts. (153 mentions)
Users appreciate the user-friendly automation interface of Automation Anywhere, making automation accessible for everyone. (85 mentions)
Users value the efficiency of Automation Anywhere, significantly reducing manual tasks and optimizing costs and time savings. (70 mentions)
Users appreciate the simplicity of implementation, finding it easy to develop automated processes quickly and effectively. (70 mentions)
Users notice missing features, such as generalized actions and complexities in variable handling, impacting usability and efficiency. (50 mentions)
Users often face bot issues, including challenges with PDF extraction and ongoing maintenance affecting functionality. (33 mentions)
Users face automation challenges with reliance on internet access, complex processes, and ongoing maintenance requirements. (32 mentions)
Users highlight the high initial cost of Automation Anywhere, which may be a drawback for smaller businesses. (32 mentions)
Users face limitations in handling complex processes with Automation Anywhere, impacting efficiency and increasing maintenance needs. (28 mentions)

5,518 Automation Anywhere - RPA | Robotic Process Automation Reviews

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Automation Anywhere - RPA | Robotic Process Automation Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
KRUNAL I.
KI
Assistant System Engineer
Enterprise (> 1000 emp.)
"Best platform for automation purpose."
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

It has the AI integrated abilities that helped with digital transformation into our account.

This platform comes with great features and we are exploring it as well.

Glad to using Automation Anywhere with respect to it's capablities. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

I think the cost for this platform is bit high for our account so it took more time to convince client about it, anyways the platform is great so no major concern for it. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
TI
Enterprise (> 1000 emp.)
"RPA - Best Automation tool"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

First thing I would like to write is its user friendly interface which makes users to use it with ease. Second is security means it protects your reactive data. It is cost saving because of automation also it makes many task easier so users experience will be more satisfying. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

It has few disadvantages too like the inability to integrate code makes it impossible for several developers to work on the same project at once, which is a frequent grievance. A difficult first learning curve, sporadic bot problems with PDF extraction and upkeep, and a hefty starting fee for some organisations are some more problems. Review collected by and hosted on G2.com.

Vatsal M.
VM
Co-Founder & CEO
Small-Business (50 or fewer emp.)
"My Favorite Intelligent Automation Platform"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

What I love most about Automation Anywhere is how its intuitive interface makes bot-building a breeze, even for someone without a hardcore technical background. The AI-powered features have truly transformed the way I manage repetitive tasks, saving me countless hours. Its scalability has been a game-changer for deploying solutions across teams, and the supportive Pathfinder community has always been there to help with technical queries, insights and tips whenever I needed them. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

While Automation Anywhere is a fantastic platform, I’ve encountered occasional challenges with debugging complex bots, which can sometimes be time-consuming. Additionally, certain advanced features might feel overwhelming initially and require a bit of a learning curve. However, with time and support from the Pathfinder community, these issues become manageable. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Automation Anywhere Review"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Automation Anywhere is constantly upgrading their software and adding new features to stay ahead in the industry. Their IQBot for document processing is very well layed out and easy to identify target fields and add custom logic if necessary. The script formatting of their development environment is very user friend and easy to locate commands. There are over 500 commands available including scripts and I haven't run into a scenario yet where I couldn't find a feature to connect with an application. I've been able to log output data very easily to files and interface with Excel very easily, including running macros and this has helped a lot with what we've been trying to accomplish. I also like the University of Automation Anywhere as they have a lot of resources available to read and a cloud version even where you can test the software. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

I dislike some of the features to the Metabot because I am not able to edit an existing metabot in the sense of copying the logic from one metabot to another and changing some of the tasks inside and uploading to the server. This has caused a lot of rework in the processes I've had to automate. I don't like how you can't pull out tabs on the top and can only have one window open at a time. And maybe this is a personal problem, but when I leave the tab and come back, it starts at the top and I always have to scroll back to where I was rather than staying in the same spot. Review collected by and hosted on G2.com.

Marc M.
MM
Business Automation Specialist
Information Technology and Services
Enterprise (> 1000 emp.)
"Very good learning experience"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

What I like the most about Automation Anywhere is that they provide a lot of very useful and easy to use "out of the box" action to implement in your automation flows to tackle real world business challenges. Automation Anywher comes with a variety of actions/tools like (APIs or Sharepoint) to integrate almost everything in your solutions. The WLM Workload Management feature will let you spread time critical tasks to a pool of bot runners to handle these transaction much quicker. But for me very special is the effort put into the courses, learning trails, delta trainings, #BotGames and the skill boosters which will create a enjoyable and interresting learning experience. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Sometimes I have problems finding the right content on the website. Especially in the AA University. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Enterprise (> 1000 emp.)
"Automation Anywhere is a key platform for delivering scalable and efficient enterprise automation"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

Automation Anywhere’s intuitive interface, reusable bot framework, and robust integration with APIs and databases make it easy to scale automations across departments. Features like the credential vault, error handling, and Bot Insights provide the security and visibility needed for enterprise-grade automation. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

While Automation Anywhere is a powerful tool, version upgrades and migration from v11 to A360 can be complex and time-consuming. Some advanced features, like DLL integration and error tracing, require workarounds or deeper technical involvement. Review collected by and hosted on G2.com.

Brian C.
BC
Senior Business Analyst
Small-Business (50 or fewer emp.)
"I have foubd RBA to be an indispensable asset to my company"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

The best part of the automation anywhere - RPA is that it allows me to focus back on growing my business instead of managing my business. All of the basic tasks that would take up my time like data entry and analysis are now done for me so I can focus on getting more customers. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

There is nothing to dislike about this product but to be sure and not get overloaded with data. Review collected by and hosted on G2.com.

yogeshwer V.
YV
Senior Data Analyst-PowerSchool
Mid-Market (51-1000 emp.)
"Automation Anywhere: Simplifying Work with Intelligent RPA"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

What I really like about Automation Anywhere is how it takes the boring, repetitive tasks off your plate. It's easy to use, and the built-in AI makes things run smoother without much effort. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Sometimes it feels a bit slow or clunky with larger workflows, and setting up bots for more complex tasks can take more effort than expected. Review collected by and hosted on G2.com.

Arthur W.
AW
RPA Promotion Director, Senior Sales Manager
Small-Business (50 or fewer emp.)
"The first batch employee in Automation Anywhere China team and been dedicated on introducing AA"
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

AA knows the enterprise and industry well and practice the professional way, to lead the RPA and now in APA world, AA make the turn quickly even it took a lot of loss and sacrifise, but it keep in right trace Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

The cost to adopt RPA of AA and now APA looks still high, but understand that should come from entire ecosystem work effort Review collected by and hosted on G2.com.

Pragati T.
PT
RPA Developer
Enterprise (> 1000 emp.)
"Very Smooth and amazing."
What do you like best about Automation Anywhere - RPA | Robotic Process Automation?

I have been using AA from more than a year and the most useful feature I found is Image recognition which helped me a lot for my client project.

Also, i found the PDF integration command very useful. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere - RPA | Robotic Process Automation?

Sometimes, object cloning command gives unnecessary errors which is the only thing i dislike as of now. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

16 months

Average Discount

14%

Perceived Cost

$$$$$
Automation Anywhe...