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Users get the ‘Account is disabled’ message when they try to login to the application. How can I resolve this?
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G2
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I have configured the Custom Domain but when I use it to access my helpdesk, I get a certificate warning. What should I do?
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G2
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What browsers does the application support?
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G2
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My tickets seem to show a different time from my system time. Is there any way, I can synchronize these?
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G2
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Are there any IP addresses to be allowed or ports to be opened for my organization to send and receive mails with ServiceDesk Plus On-Demand?
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G2

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