Recursos de Plataformas de Adopción Digital

Haz clic en Términos del Glosario, Discusiones, y Informes para ampliar tus conocimientos sobre Plataformas de Adopción Digital

Las páginas de recursos están diseñadas para brindarle una visión general de la información que tenemos sobre categorías específicas. Encontrará definiciones de funciones, discusiones de usuarios como usted, y informes de datos de la industria.

Contenidos

Términos del Glosario de Plataformas de Adopción Digital

Crecimiento impulsado por el producto

El crecimiento liderado por el producto es una estrategia para acelerar el crecimiento de una empresa a través del éxito de su producto. Aprende los beneficios de crear una estrategia.

por Kelly Fiorini

Portal de Autoservicio

El portal de autoservicio es un centro de recursos en línea que los visitantes utilizan para resolver problemas sin un representante de servicio al cliente. Aprende sobre sus beneficios.

por Holly Landis

Discusiones de Plataformas de Adopción Digital

Pregunta sobre: Fin by Intercom

¿Cómo envías correos electrónicos y chateas para una lista de correos electrónicos?

Estoy tratando de enviar algunos correos electrónicos y mensajes de chat a una lista de usuarios, pero no tienen variables en común. Así que quería subir su dirección de correo electrónico o completarlas y enviarlas en un único chat/correo electrónico saliente. ¿Cómo puedo hacer esto?

Hola Gabriella, ¡perdón por la demora en responderte! Por si acaso no lo habías descubierto, pensé en explicártelo. La mejor manera de hacer esto es etiquetar en bloque a un grupo y luego, en tus Reglas de Entrada para tus mensajes de correo electrónico y chat, seleccionas "la etiqueta es X". X siendo el nombre que decidas darle a este grupo cuando los etiquetes. ¿Cómo etiquetar en bloque? Primero necesitarás tener una lista de las personas que quieres con sus correos electrónicos e ID de Usuario y guardar esto como un CSV, eliminando cualquier otra información en la lista que puedas tener. Dentro de tu espacio de trabajo de Intercom: - Ve a la sección "Contactos" - Haz clic en "Nuevos usuarios o clientes potenciales" - botón azul en la esquina superior derecha - Selecciona "Importar Personas" - En la ventana emergente selecciona "CSV" - Sube tu CSV - Selecciona la columna que refleja los correos electrónicos de los contactos - Selecciona la columna que refleja los ID de Usuario de los contactos - Esto te llevará a la sección de etiquetas - aquí seleccionarás "Agregar otra etiqueta" - Nota: ya hay una etiqueta aquí, pero siempre recuerda agregar tu nueva etiqueta también - Escribe el nombre que quieres darle a la etiqueta, por ejemplo, "Mensaje de Correo & Chat 30.09" - Selecciona "Crear nueva etiqueta: Mensaje de Correo & Chat 30.09" - Haz clic en guardar - Haz clic en "Importar Usuarios" en la esquina superior derecha Luego recibirás un correo electrónico para decirte una vez que esta carga esté completa, pero generalmente no toma mucho tiempo, dependiendo del tamaño de la lista. Puedes entonces ingresar esta etiqueta en "Reglas de Audiencia" ya sea dentro de Series o mensajes salientes individuales. ¡Espero que eso ayude! Eabha (Compromiso con el Cliente)

Respondido: Eabha O'Sullivan el September 30, 2021

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Respondido: Katherine Jonas el March 10, 2022

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Respondido: Donald Helmets el March 10, 2022

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Respondido: Wayas Mercy el March 10, 2022

Recovering your lost bitcoin or funds as the case might be, is not what you can do alone, you’d require the service of a trained specialist. A recovery specialist is a person or a group of people who are well equipped to work around the crypto network. They have vast knowledge about the whole network and have the right software and private keys to follow any transaction. I was scammed $156k worth of Bitcoin in Binary option, good thing I got every penny back through the help of Gavin ray he’s a genius Contact MAIL : Gavinray78 @gmail.com WHATSAPP :+1 217 339 4023 It is also important to be patient and really calm during the process.

Respondido: Dr Rotimi el February 22, 2022

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Tu respuesta

Pregunta sobre: Pendo

¿Cuál es una cosa genial que descubriste en Pendo?

En el explorador de datos, puedes ver promedios en lugar de solo el número de visitantes. ¿Pudiste encontrar algo (un poco oculto como esto) que te encante?

Cuando respondes a consultas de clientes, usar un enlace permanente de Pendo al final de la URL de la aplicación web proporciona una mejor experiencia para tu cliente. Por ejemplo, tu cliente pregunta cómo subir un determinado documento y responder al correo electrónico con un enlace permanente de Pendo en lugar de solo un enlace de página web con instrucciones separadas abrirá la página y tendrá un pop-up que señala la ubicación exacta donde pueden realizar esa acción.

Respondido: Sai Cheekireddy el November 16, 2021

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Recursos de Plataformas de Adopción Digital

Haz clic en Términos del Glosario, Discusiones, y Informes para ampliar tus conocimientos sobre Plataformas de Adopción Digital

Términos del Glosario de Plataformas de Adopción Digital

Discusiones de Plataformas de Adopción Digital

Informes de Plataformas de Adopción Digital