What’s the Best App for Company Reputation Management?

I want to start a discussion about reputation management tools—specifically those that help businesses stay ahead of online reviews, customer sentiment, and brand visibility.

These platforms are currently top-rated in G2’s Online Reputation Management category:

1. Birdeye: Known for review generation and customer messaging. How well does it scale with multiple locations or high review volume?
2. Reputation: Offers analytics-driven reputation tracking. Curious how useful the insights are for actually improving brand perception.
3. Podium: SMS-based engagement is a standout. Does it offer enough beyond messaging to manage broader brand reputation?
4. SOCi: Great for multi-location businesses. How effective is it at coordinating responses and maintaining a consistent voice?
5. Thryv: An all-in-one business platform with review features. Is reputation management a true strength or just a supporting feature?

If you’ve worked with any of these or have other recommendations, drop your insights below. Which tools actually make a difference in how customers see and trust your brand?