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What is Verint Workforce Management used for?

What is Verint Workforce Management used for?
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Karl S.
KS
System architect
0
Workforce planning and scheduling of resources including forecasting and resourcing scheduling rules
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About Verint Workforce Management

Verint Workforce Management™ is a cloud contact center application that uses automation to simplify forecasting and scheduling staff and bots. The solution scales to accommodate a varying number of e
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