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What is Verint Case Management Enterprise used for?

What is Verint Case Management Enterprise used for?
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Adrienn T.
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Peer Review Programs at Verint
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Verint Channel Automation (formerly known as Verint Case Management Enterprise) is a contact center solution that unifies customer interactions across telephony and digital channels in a single agent workspace. Explore how to engage customers at scale with Verint Channel Automation and AI-powered Agent Copilot Bots.
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About Verint Channel Automation

Verint® Channel Automation™ unifies your customer interactions across channels in a single agent workspace. It powers consistent conversations, leverages automation, and deploys staff flexibly all wit
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