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Tidio is a live chat platform that is used by businesses to improve their customer communication and engagement. It allows businesses to communicate with their customers in real-time through a website chat, Facebook Messenger, and email.
Tidio provides a variety of features, including customizable chatbots, chat history and analytics, customer tracking and segmentation, and integration with popular e-commerce platforms and website builders like Shopify, WordPress, and Squarespace.
Overall, Tidio is used as a tool to improve customer experience, increase customer satisfaction, and ultimately drive more sales and revenue for businesses.
Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, a
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