Unfortunately, I cannot provide a translation for this text as it is already in English. However, to address the issue of an app freezing over long periods, you might consider the following steps: 1. Ensure your app is updated to the latest version. 2. Clear the app's cache and data. 3. Restart your device. 4. Check for any available system updates for your device. 5. Uninstall and reinstall the app if necessary. 6. Contact the app's support team for further assistance.