What is the benefit of Salesforce CRM?

By leveraging patron records and insights, Salesforce CRM allows companies to create targeted marketing campaigns, supply customized messaging, and drive better engagement and conversions.

Having a unified profile of the customer for better serve to each customer with Sales, Service, Marketing etc, it's crucial for every business of every size and location.

Customer 360 view, generating leads and converting it to opportunity and quotations and much more. Salesforce has a nice dashboard and pre defined reports and you can customize it as per your need. Salesforce can integrate with many systems, also recently Microsoft announced Sales Copilot Adds-in which integrates with Salesforce and Outlook, now you can add leads directly from your outlook to Salesforce.

in depth analytics, ability to track customers through stages. ORGANIZATION!! and more.

Salesforce has immense potential. It is more difficult learn, to set up and maintain but it can do much more than any of it's competitors. The only question here would be, how much do you need?

unify email, social, phone, and chat support and helps manage every channel from one view