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What is ServiceNow Customer Service Management used for?

What is ServiceNow Customer Service Management used for?
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Przemek P.
PP
Lead, Infrastructure Specialist
0
The answer is hidden in your question, Customer Service Management. It can manage all king of services like changes, incidents, service requests etc.
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ServiceNow's Customer Service Management (CSM) transforms customer service experiences with AI-powered workflows and AI agents that help you accelerate customer self-service, boost agent productivity,
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