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What is Forethought AI used for?

What is Forethought AI used for?
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Chad A.
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Helping build brand support & safety
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Forethought's strength is in applying AI to an unmanaged support chat bot to quickly resolve common customer issues based on a dataset you provide it such as a knowledgebase. Additionally, it has ticket-adjacent features that help agents quickly recognize common articles of resolutions to tickets they are viewing, all powered by AI.
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Forethought's Agentic AI solution empowers customer-centric companies to deliver faster, smarter customer support that go beyond basic automation. By actively learning, making decisions, and providing
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