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  6. Amazon Connect is a cloud-based contact center service that enables businesses to provide customer service at scale. It allows companies to set up and manage a customer contact center with ease, offering features such as call routing, voice and chat interactions, and integration with other AWS services.
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Amazon Connect is a cloud-based contact center service that enables businesses to provide customer service at scale. It allows companies to set up and manage a customer contact center with ease, offering features such as call routing, voice and chat interactions, and integration with other AWS services.

Amazon Connect is a cloud-based contact center service provided by Amazon Web Services (AWS) that enables businesses to set up and manage a customer contact center with ease. It offers features such as call routing, voice and chat interactions, and integration with other AWS services to enhance customer service operations.
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Xiaoyu L.
XL
Production Services Lead
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A call center that stores data on the cloud.
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About Connect

Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost. Over 10 years ago, Amazon’s retail business needed a contact c
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