ScalePad strengthens the connection between Managed Service Providers (MSPs) and their clients. Trusted by more than 10,000 partners worldwide, ScalePad’s innovative asset management and backup monitoring apps are used by over 60% of the MSP 501 to surface hidden risks and opportunities. These applications deliver actionable insights that lead to better service delivery through automated data collection and analysis.
ScalePad equips IT service providers with data-driven insights to create a better technology experience for their clients. Through ScalePad’s platform, partners can measure and monitor their clients’ digital maturity to expose risk and identify service improvement opportunities. Automated risk reports, real-time asset status, and extended warranty services are all in-platform, streamlining client buy-in and accelerating the adoption of key initiatives.
Allow you to easily sign up and take your money and then make it extremely difficult to cancel.
A more serious answer, pulls data from your RMM /PSA and then generate decent reports on device warranty status, allowing you to more easily approach clients about device refreshes or warranty renewals.
Product was actually pretty solid and useful, but Client Success dropped the ball when we need to downsize and cancel during COVID so won't be doing business with any time soon.
Hello Charles - Thank you for you feedback, it is much appreciated. Given the opportunity, I'd like to hear more about your experience. I will reach out to you and hopefully we can connect. Thank you and take care - Eric Torres VP, Channel - ScalePad
Lifecycle Manager is the only platform for Customer Success—helping MSPs move from reactive support to strategic partnerships with their clients. It provides the visibility, planning tools, and insigh
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