We integrated Outlook with Zoho. Through which it is so easy to connect and tract the email communications we had with a particular lead. That helps as to show and monitor our day to day work.
It's actually too much to generalize. But it has provided a stronger back protection against spam mails, an artificial intelligence integration that can respond to mails more intelligently and quickly, increased mail content correction and control, a stronger different language or local language conversion, more integration of MS products and access to other MS products in a single environment.
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