We are looking to unleash some of the AP automation features however it would be helpful to understand the successes and failures of others in advance?
Wow - great question. There really are so many best practices within the space of AP Automation. Definitely reach out to me for the details but in general, automate every manual or repetitive task. Use technology enablers like a procurement system (create Purchase Orders) so that you can then match invoices to POs. Add e-invoices or scan & capture to digitalize paper invoices and your automation rates will be pretty good. Bundle in payment automation and you've got a completely digital process from procurement to payment - it's important to realize that best practices in Accounts Payable really deliver when you see the broader process as a single process.
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