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Timer?

Does Jira Service Desk have the capability to start and stop a service ticket to meet SLA requirements?
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Shane H.
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Challenging paradigms helping you realise true business improvement and transformation.
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Yes it's based on work flow status, if your looking to do time sheet / manual stop start based on actual work you can use Tempo Time plugin. But for SLA reporting the inbuilt functionality is great.
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About Jira Service Management

Jira Service Management is an IT Service Management (ITSM) solution. Built on the Atlassian platform, Jira Service Management enables teams to deliver and manage services for internal and external sta
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