Introducing G2.ai, the future of software buying.Try now
Elizabeth B.
EB
CEO at Tribe, Inc. | Member at Forbes Communications Council

Sneaky auto-renewal clause in ZoomInfo contract

Apparently ZoomInfo includes a sneaky auto renewal clause in their contract that was never mentioned in sales conversations and they seem to be railroading us into renewing another year against our will. I'm really surprised by this business practice. The've been a useful platform for us, but the price tag is beyond what makes sense for a company our size. I would hope they have enough confidence in their value that they wouldn't have to engage in strong-arming their customers to renew. Anyone else have an issue with this? Suggestions for a solution?
3 comments
Looks like you’re not logged in.
Users need to be logged in to answer questions
Log In
Jade C.
JC
0
I am having the same issues with them. However, they are in violation of the auto renewal act in my state. The contract is void and unenforceable. You should check this in your state.
Looks like you’re not logged in.
Users need to be logged in to write comments
Log In
Reply
Jarom R.
JR
Jarom R.
CEO at Onward Technology
Expand/Collapse Options
Were you able to find success getting your state's laws to apply? Part of the scheme is that the contract is under Washington state law.
Geoffrey S.
GS
Providing a Voice to Consumers and Brands
0
Elizabeth - How did this work out for you... did you have to auto-renew?
Looks like you’re not logged in.
Users need to be logged in to write comments
Log In
Reply
Mason S.
MS
0
Explorium works with B2B tech companies in their GTM efforts and have heard one resounding piece of feedback, their B2B data sucks. Explorium is an external data platform that provides better coverage, accuracy, and breadth of company data and contacts to give your sales team the best ammo as they target accounts. If you are looking for an alternative to Zoominfo respond here and we can chat.
Looks like you’re not logged in.
Users need to be logged in to write comments
Log In
Reply