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  6. IS there a way to have multiple people work towards answering questions for my consumers?
Patrice J.
PJ
Full Time College Student with Customer Service experience majoring in Business Management
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IS there a way to have multiple people work towards answering questions for my consumers?

I want my employees to be able to answer questions from the consumer since I may not be able to get back to them as fast as I may want to.
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Rodolfo R.
RR
Simplifying AI Training
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Hi Patrice - swivl has a built-in inbox and queue system for your employees and knowledge workers to be able to handle customer interactions all in one place. You can see all agent activity in one place.
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