Absolutely, our state-of-the-art computer servers are hosted at a secure location that maintains multiple power feeds, fiber links, dedicated generators, & battery backup. Our software & infrastructure is updated regularly with the latest security patches & we strive for 100% up-time. Our network is protected by an enterprise-class firewall & all ProProfs plans include remote data backups to keep your data safe. We believe that trust starts with transparency & provide real-time performance as well as historical data on our system performance & uptime.
ProProfs Knowledge Base Software is a powerful tool used to create a private and public knowledge base for employees and customers, respectively. It helps in reducing customer tickets, improving inter
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