I need step by step quidance

Hi Shilpa, I'm hoping my above answer, answers your questions. I'm including it in this response too: Hi Shilpa, apologies for the delay in responding. I'm going to provide the information you're looking for, but if you have more questions or want to connect with someone on our support team, please email Support@meetsoci.com. To log in to SOCi, you can navigate to our login page, app.meetsoci.com, then click the Forgot Password link. From there, follow the prompts to reset or set-up your password. To learn more on using SOCi, I'd suggest you check out our on-demand resources in our Customer Success Portal (https://support.meetsoci.com/). There are videos and articles, plus you can register for a live training hosted by our Training team weekly. You will need to be logged in to SOCi or use your SOCi credentials to access the resources. I'm not sure what account you're in, or what products you have, so I hope you can find what you're looking for from the above information. If you're having troubles with your username, logging in, or anything else, as mentioned above, please email Support@meetsoci.com.