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Office Manager/Admin

How do I show a credit for an invoice that was paid in a previous cycle?

Task was accidentally billed twice (Fixed Fee) and customer paid twice. Customer did not respond to request to correct for a month, so new invoices on the project have gone out. Need to show that customer wants us to keep the double billed payment and issue a credit to them for future invoices,
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Hi, to the best of my knowledge, BigTime can't handle this kind of transaction. Traditionally, this would be handled by the accounting package and issued outside of BigTime. I am not sure if BigTime handles syncing this transaction type to gain visibility in BigTime.
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