How do I show a credit for an invoice that was paid in a previous cycle?
Task was accidentally billed twice (Fixed Fee) and customer paid twice. Customer did not respond to request to correct for a month, so new invoices on the project have gone out. Need to show that customer wants us to keep the double billed payment and issue a credit to them for future invoices,
Hi, to the best of my knowledge, BigTime can't handle this kind of transaction.
Traditionally, this would be handled by the accounting package and issued outside of BigTime.
I am not sure if BigTime handles syncing this transaction type to gain visibility in BigTime.
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