How can Salesforce CRM help my business grow?

As a consultant specialising on the Salesforce platforms and selected partners, I have had the opportunity to assist clients with the set-up and roll-out of the various Salesforce platforms. In short, it depends what you are looking to achieve from a CRM before you can truly understand which is the best solution for you. Implemented correctly, Salesforce can help you ; build your lead volume by 44%, close 37% more deals, see a 45% jump in customer satisfaction and run everything on one platform. Some of the areas in which in can help are detailed below; Sell: The world’s #1 CRM solution gives your sales teams the power to close deals like never before with an array of cloud-based tools that increase productivity, keep pipeline filled with solid leads, and score more wins. No software. No hardware. No speed limits. ​ Service: From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, and more flexible support that anticipates customer needs. ​ Market: Make the most of every customer interaction by creating personalized, cross-channel customer journeys that deliver exceptional experiences across email, mobile, social, advertising, the web, and more. Before you make a decision, you need to fully understand what you want. Do you want a basic contact management solution for calling potentials/current opportunities? Or, do you want a purpose built solution to mirror your businesses processes? You can achieve both with Salesforce but, there are a number of options available to you. I'd be happy to discuss further if you have any questions.