It's critical to have backups of encryption keys. If the lone copy of a key is lost, data encrypted with that key cannot be accessed. When you initially turn up ESET Endpoint Encryption, you'll be requested to back up your Key-File. It's a good idea to back up your Key-File to an external storage device such a USB flash drive, hard drive, or network share.
It's also a good idea to back up your Key-File to other external devices or network drives in case one fails.
The backup process makes a complete copy of the Key-File, including all of its encryption keys. The Key-File backup process is automatically started if the ESET Endpoint Encryption Key-File is changed, keys are added, destroyed, or the password is changed.
Hi Mahmoud - here's some information from ESET's online help that can hopefully walk you through the backup process: https://help.eset.com/eee_client/5/en-US/backing_up_encryption_keys.html Best of luck. -Merry at G2
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